Alexandria Gulachek
Muncie,IN
Summary
Positive and upbeat worker knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands.
Overview
5
5
years of professional experience
Work History
Sales Associate/Cashier
Northern Tool + Equipment
Fort Wayne, IN
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Special Education Instructional Assistant
Maplecreek Middle School
Fort Wayne, IN
12.2021 - 05.2022
- Collaborated with conventional education instructors across multiple departments to optimize student learning.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
- Implemented specialized tests to evaluate literacy performance.
- Worked with students with specialized needs to accomplish tasks and build practical skills.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Encouraged student empathy of others to build confidence and improve self-image.
- Distributed textbooks, workbooks, papers and pencils to students.
- Delivered specialized classroom instruction to students with developmental disorders.
- Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
- Cleaned and organized classrooms, materials and supplies.
- Distributed and collected tests and homework to prepare for grading by head teacher.
- Provided special attention to individuals needing extra academic or behavioral guidance during classes.
Barista
Bambu
Fort Wayne, IN
06.2021 - 11.2021
- Prepared and served hot or cold beverages.
- Sliced fruits, vegetables and meats for use in food service.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Utilized POS system to receive and process customer payments.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Received and accurately processed customer payments.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Memorized official and off-menu coffee and tea preparations.
- Input orders into point of sale system and handled customer payments.
- Described menu items to customers and suggested appealing products.
- Collected payments and provided accurate change.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Stocked customer service stations with paper products or beverage preparation items.
- Supported highest standards of conduct and service to support company reputation.
- Described menu items to customers and suggested products based on stated preferences.
- Provided customers with product details, coffee blends and preparation descriptions.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Demonstrated techniques on using multiple beverage machines with new team members.
Sales Associate
Hot Topic
Fort Wayne, IN
03.2021 - 11.2021
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed trusting relationships with customers by making personal connections.
- Helped customers find specific products, answered questions and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Used technology resources to assist customers in locating and selecting items.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Adhered to company initiatives and achieved established goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Gymnastics Teacher
Gymnastics In Motion
Fort Wayne, IN
06.2019 - 09.2021
- Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
- Built strong media and community relationships through positive interaction and communication in support of sports program.
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Prepared various warm up activities for each class based on skill level and age.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
- Adjusted coaching techniques based on strengths and weaknesses of gymnasts.
- Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.
- Evaluated athletes' skills and reviewed performance records to determine fitness and potential in gymnast.
- Communicated with parents regarding children's behavior and progress in class.
- Provided motivational support and guidance to participants to develop and sustain positive relationships.
- Directed physical conditioning programs to enable athletes to achieve maximum performance.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Maintained up-to-date records for individual members and teams.
- Worked with other coaches, team members and school leadership to maintain strong program.
- Explained and demonstrated use of exercise equipment to participants, prioritizing safety.
- Developed collaborative relationships to recruit new athletes to program.
Education
High School Diploma -
Bishop Dwenger High School
12.2021
Skills
- Proficient With [Technology]
- Heavy Lifting
- Teacher Assistance
- Activities Oversight
- Reliable & Trustworthy
- Flexible Schedule
- People Skills
- First Aid/CPR
- Problem Resolution
- Team Management
- Active Listening
- Relationship Building
- Planning & Organizing
- Team Building
- Critical Thinking
- Conflict Resolution
- Basic Math
- Organizational Skills
- Good Work Ethic
- Computer Skills
- Supervision & Leadership
- Customer Service
- Training & Development
- Friendly, Positive Attitude
- Hard Worker
- Leader
- Charismatic
- Problem Solver
- Cleaner
Teamwork and Collaboration
Time Management
Problem-solving skills
Timeline
Sales Associate/Cashier
Northern Tool + Equipment
04.2023 - Current
Special Education Instructional Assistant
Maplecreek Middle School
12.2021 - 05.2022
Barista
Bambu
06.2021 - 11.2021
Sales Associate
Hot Topic
03.2021 - 11.2021
Gymnastics Teacher
Gymnastics In Motion
06.2019 - 09.2021
High School Diploma -
Bishop Dwenger High School