Alexandria Hallam
Johnstown,CO
Summary
Patient Behavior Technician with seven months of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence. Caring and compassionate Registered Behavioral Technician experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Attain-Speech-Language And Behavioral Services
02.2023 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Learned specialized behavior approaches to implement behavioral strategies.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Used Central Reach to document patient information, progress notes, and treatment plans.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
Sales Team Lead
Vera Bradley
07.2021 - 08.2022
- Identified and acted on growth opportunities and development options for business.
- Supported sales account managers by providing accurate and detailed reports.
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Developed knowledge of local business and market conditions to develop specialized merchandise.
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
- Monitored sales team performance and provided constructive feedback.
- Greeted customers and provided product advice to increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Developed and maintained knowledge of current sales and promotions.
Sales Associate
Vera Bradley
07.2020 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
Sales Associate
Zara USA
10.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Team Lead
Vera Bradley
04.2019 - 10.2019
- Identified and acted on growth opportunities and development options for business.
- Supported sales account managers by providing accurate and detailed reports.
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Developed knowledge of local business and market conditions to develop specialized merchandise.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers and provided product advice to increase sales.
- Handled cash register operations and customer transactions to process payments.
Sales Associate
Vera Bradley
08.2018 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Associate
Miss A
05.2018 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
Education
Bachelor of Arts - Psychology
University of Colorado Denver
Aurora, CO07.2022
Bachelor of Arts - Sociology
University of Colorado Denver
Aurora, CO07.2022
Skills
- Living Skills Assistance
- Client Relationship Development
- Case Management
- Mental Health Assessments
- Academic Goals
- First Aid
- Positive Reinforcement Methods
- Positive Interactions
- Behavior Reduction Procedures
- Data Collection
- Crisis Situations
- Behavioral Intervention Plans (BIP)
Certification
- RBT - Registered Behavior Technician
- First Aid
Timeline
Registered Behavior Technician
Attain-Speech-Language And Behavioral Services
02.2023 - Current
Sales Team Lead
Vera Bradley
07.2021 - 08.2022
Sales Associate
Vera Bradley
07.2020 - 07.2021
Sales Associate
Zara USA
10.2019 - 01.2020
Sales Team Lead
Vera Bradley
04.2019 - 10.2019
Sales Associate
Vera Bradley
08.2018 - 04.2019
Sales Associate
Miss A
05.2018 - 08.2018
Bachelor of Arts - Psychology
University of Colorado Denver
Bachelor of Arts - Sociology
University of Colorado Denver