Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Hidalgo

La Verne,CA

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable sever successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Server/Hostess

Mt. San Antonio Gardens
09.2022 - 06.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Served people with various medical diagnoses

Education

No Degree - Automotive Technology

Citrus College
Glendora, CA
06.2027

High School Diploma -

Claremont High School
Claremont, CA
06.2023

Skills

  • Service-Orientation
  • Operation Monitoring
  • Seating Assignment Preparation
  • Order Accuracy and Delivery
  • Coordination
  • Bus Tables
  • Greet Guests
  • Train Employees

Timeline

Server/Hostess

Mt. San Antonio Gardens
09.2022 - 06.2023

No Degree - Automotive Technology

Citrus College

High School Diploma -

Claremont High School

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