Alexandria Hunter
La Pine,Oregon
Summary
Passionate and excited to collaborate with cross- functional to triage time sensitive escalations to help pinners experience an enjoyable and safe platform.
Overview
7
7
years of professional experience
Work History
Housesitting/Dog Sitter
Rover
Bend, OR
06.2019 - Current
- Followed pet care instructions, dietary needs and medication regimens.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Supported newborn animals with heat, safety and clean bedding to promote optimal growth and health.
- Organized picking up and dropping off animals at client locations.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Administered parasite preventive, vitamins and supplements, and treatments for acute conditions.
- Coordinated animal training to teach commands, improve behaviors and housebreak personal pets.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Helped treat animal skin and eyes with ointments and other medications.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Housekeeping Attendant
Vacasa Vacation Rentals
Bend, OR
05.2021 - 10.2021
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Kept building entryway glass clean and polished for professional presentation.
- Responded to requests from patrons for linens and toiletries.
- Restocked room supplies such as facial tissues for personal touch with every job.
Housekeeping Team Leader
Sunriver Resort
Bend, OR
09.2017 - 01.2020
- Supervised staff cleaning and prepping the homes for future client coming in
- Communicated repair needs to maintenance staff.
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Evaluated employee performance and developed improvement plans.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Changed bed linens and collected soiled linens for cleaning.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Polished glass surfaces and windows.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Returned emptied garbage receptacles to proper locations.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Rotated linens in storerooms and replenished when supplies ran low.
- Performed spot-cleaning on furniture stains.
Cashier
Ace Hardware
Bend, OR
08.2016 - 08.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained cash drawer
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Greeted each customer when entering the store to assist to their needs
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Completed inventory counts and ordered merchandise.
- Reviewed weekly sales ads and monitored price changes.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Set up new sales displays.
- Solicited customers to purchase loyalty and item protection plans
- Conducted inventory counts by adding each item in stock and documenting in POS.
Education
High School Diploma -
Mountain View High School
06.2017
Skills
- Demonstrates strong attention to detail and problem-solving skills
- Excellent customer service, verbal/written communication skills including communicating technical issues to non-technical audiences
- Excellent planning and organizational skills
- The ability to visualize, articulate, and solve complex problems and concepts and make decisions based on available information Ability to analyze detailed information to determine appropriate resolutions and merges
Accomplishments
Microsoft Office, Google docs
Timeline
Housekeeping Attendant
Vacasa Vacation Rentals
05.2021 - 10.2021
Housesitting/Dog Sitter
Rover
06.2019 - Current
Housekeeping Team Leader
Sunriver Resort
09.2017 - 01.2020
Cashier
Ace Hardware
08.2016 - 08.2017
High School Diploma -
Mountain View High School