Alexandria Jacobs
Richlands,NC
Summary
Analytical and strategic healthcare professional with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced healthcare professional with over 3 years of experience in Healthcare. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking Phlebotomy position. Offering excellent communication and good judgment. Dedicated Healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Temp CNA
The Laurels Of Pender
Burgaw, NC
11.2021 - 01.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained client medical history, medication information, symptoms and allergies.
Mental Health Technician
Carolina Dunes Behavioral Health
Leland, NC
06.2020 - 01.2021
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, and managed patient behavior.
- Assisted and counseled up to 18 patients daily.
Unarmed Security Guard
DEPS Security
Kinston, NC
02.2019 - 08.2019
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Patrolled commercial property and associated parking garage.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Completed full building and grounds patrols every 1 hour to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Assistant Store Manager
Little Caesars Pizza
Jacksonville, NC
01.2018 - 10.2018
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Education
No Degree - Pharmacy Technician
No Degree - Phlebotomy
- Completed top of my class
- Passed course with 96%
- Extracurricular Activities: Volunteered at Vidant Duplin Hospital in hospitals Main Lab
No Degree - EKG Technician
Skills
- Output Monitoring and Reporting
- Observation Documentation
- Fluid Measurement
- HIPAA Compliance
- Medical Terminology
- Patient Care Quality
- Multitasking and Prioritization
- Willingness to Learn
- Attention to Detail
- Intercultural Competence
- Quality Assurance
- Patient Positioning
- Verbal and Written Communication
- Calm Under Stress
- Injury Prevention
- Empathy and Compassionate Care
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Temp CNA - The Laurels Of Pender
11.2021 - 01.2022
Mental Health Technician - Carolina Dunes Behavioral Health
06.2020 - 01.2021
Unarmed Security Guard - DEPS Security
02.2019 - 08.2019
Assistant Store Manager - Little Caesars Pizza
01.2018 - 10.2018
James Sprunt Community College - No Degree, Pharmacy Technician
James Sprunt Community College - No Degree, Phlebotomy
James Sprunt Community College - No Degree, EKG Technician
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