Dynamic and versatile professional with a proven track record in various fields, adept at navigating complex environments with precision. Excelled in cargo oversight and guest relations, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and adaptive teamwork, consistently achieving goals with enthusiasm and dedication.
Overview
9
9
years of professional experience
Work History
Lobster Fisherman
Ted Spurling, David Thomas
Little Cranberry Island, ME
10.2023 - 10.2024
Monitored and interpreted weather to make proactive adjustments to operating plans.
Loaded and unloaded vessel equipment and supplies by hand, or with the aid of hoisting equipment weighing over 40 pounds.
Patrolled trap lines and nets to inspect settings, remove catch, and relocate traps.
Sanitized equipment and decks after each shift to remove leftover fish and carcasses.
Culled undersized lobsters from catches prior to returning them to the ocean.
Managed supplies onboard vessel such as fuel, bait, ice and food.
Kept up-to-date on industry news related to changes in laws or regulations regarding fisheries management.
Kept gear and equipment in good working order by conducting inspections, and completing minor repairs.
Sold catches directly to local businesses to meet fresh market demands.
Clinic Receptionist
Mount Desert Island Hospital
Southwest Harbor, ME
01.2024 - 04.2024
Greeted patients and visitors in a professional manner.
Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
Answered incoming calls promptly and politely, providing information or transferring calls to relevant personnel.
Scheduled patient appointments using an electronic appointment system.
Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.
Managed incoming referrals from physicians for new patients.
Verified accuracy of patient demographic information prior to each visit.
Provided customer service by responding to inquiries regarding services offered at the clinic.
Monitored inventory levels of office supplies in order to ensure adequate stock is maintained.
Prepared correspondence including letters, memos, emails., as requested by staff.
Handled confidential matters with discretion while adhering to HIPAA guidelines.
Lead Hostess
Islesford Dock Restaurant
Littcle Cranberry Island, ME
06.2023 - 09.2023
Greeted customers, answered questions about menu items and specials, and provided general information about the restaurant.
Provided seating arrangements for guests in accordance with occupancy regulations and customer preferences.
Monitored dining room activities to ensure quality service standards were met.
Performed opening and closing duties such as setting up tables, restocking supplies and cleaning work areas.
Developed relationships with regular customers to encourage repeat business opportunities.
Maintained warm and professional manner interacting with guests by phone and in person.
Arranged all reservations daily and ensured guest requests were fulfilled and prioritized.
Cashier Manager
Larrys Four-Way
Monticello, GA
01.2023 - 05.2023
Managed and trained cashiers on proper cash handling procedures.
Maintained accurate records of daily transactions, including deposits and withdrawals.
Performed regular reconciliation of cash drawers to ensure accuracy of funds.
Ensured compliance with all company policies, procedures and regulations regarding cash management.
Checked identification of customers to ensure they were above the age limit to purchase tobacco or alcohol products
Stock shelves with merchandise, such as snacks, beverages, bait, and other convenience store items
Cleaned and maintained the facility, including bathrooms, drink stations, bait tanks and outdoor pumps
Gwinnett County Voters Registration Office
Waters Organization
Lawrenceville, GA
05.2022 - 06.2022
Checked voter identification and signed in registered voters prior to administering ballots.
Oversaw election proceedings to maintain impartiality and fairness and assisted voters with adequate information.
Discussed task completion and impending projects with advisory committee to finalize.
Organized the votes for the entire county from physical documents to PDF Files
Dining Room Attendant
Renaissance Ross Bridge Golf Resort and Spa
Hoover, AL
04.2022 - 05.2022
Greeted guests with friendliness and professionalism.
Supported serving staff in delivering accurate and well-presented food orders.
Managed inventory of dining room condiments, linens and flatware.
Applied proactive and resourceful nature to create pleasant guest experiences.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Server
Taco Mac
Kennesaw, GA
01.2022 - 04.2022
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Operated POS terminals to input orders, split bills and calculate totals.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Fulfillment SFS
Target
Lawrenceville, GA
10.2019 - 04.2021
Verified orders for accuracy and completeness, ensuring all necessary components were included. Operated handheld scanners to track merchandise throughout fulfillment process.
Utilized warehouse management system to track inventory and maintain records of shipments.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Loaded items onto pallets or into containers for shipment.
Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
Administrative Assistant
Internship Training
Atlanta, GA
01.2017 - 10.2019
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Maintained inventory in supply closet to prevent shortages.
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Background Actor
Central Casting
Atlanta, GA
02.2016 - 01.2017
Entertained guests while simultaneously arranging and improvising popular music based on audience reactions.
Performed common-knowledge and original illusions to provide entertainment to diverse audiences.
Used singing, dancing and musical instruments to enhance performances.
Education
High School Diploma -
Archer High School
Lawrenceville, GA
05.2020
Some College (No Degree) - Exercise Science
Kennesaw State University
Kennesaw, GA
Skills
Reservations management
Adaptive team player
Point of Sale Systems
Guest Relations
Product organization
Workload priorities
Strength-Based Lifting
Customer service
Effective Multitasking
Endurance training
Cargo oversight
Navigation skills
Problem-solving aptitude
Additional Information
Proficient in all Microsoft Office, Excel, Word, and PowerPoint.
Type 50-65 wpm
Interests & Hobbies: Reading, Hiking, Volunteering at Senior Assisted Living