Alexandria Johnson
Friendswood,TX
Summary
Proven adaptability and exceptional client communication skills honed across roles, including a notable position at Friendswood High School. Excelled in creating engaging learning environments and ensuring pet well-being, demonstrating reliability and a positive attitude. Achieved significant improvements in student comprehension and pet owner satisfaction, showcasing a blend of hard and soft skills critical for diverse professional settings.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Pet Sitter
Envent CEO
06.2024 - 06.2024
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Prepared food and water following instructions from pet owners.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Followed pet care instructions for dietary needs and medication regimens.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Teacher's Assistant
Friendswood High School
08.2022 - 05.2024
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported classroom activities, tutoring, and reviewing work.
- Copied, organized and distributed classroom assignments or other paperwork.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Mentored and tutored individual students needing additional help.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported student learning objectives through personalized and small group assistance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Volunteer
Colts Football
02.2022 - 05.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Approached issues proactively to best meet current and future community needs.
Tutor
PALS Program
06.2020 - 04.2021
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed methods to motivate and engage students in learning.
- Monitored student progress and provided feedback and support.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
Education
Associate of Applied Science - Cloud Engineering
San Jacinto College
Pasadena, TX04-2026
High School Diploma -
Friendswood High School
Friendswood, TX05-2024
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Adaptability and dependability
- Pet sitting
- Customer service
- Cleanliness maintenance
- Pet feeding
- Schedule management
- House sitting
- Client communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Pet Sitter
Envent CEO
06.2024 - 06.2024
Teacher's Assistant
Friendswood High School
08.2022 - 05.2024
Volunteer
Colts Football
02.2022 - 05.2024
Tutor
PALS Program
06.2020 - 04.2021
Associate of Applied Science - Cloud Engineering
San Jacinto College
High School Diploma -
Friendswood High School
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