Alexandria Jones
Margate,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Burger King
Coral Springs, FL
03.2024 - Current
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Greeted customers and provided friendly customer service.
- Maintained accurate records of transactions using the point-of-sale system.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Balanced cash drawers at the end of each shift.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Collected credit card and cash payments to complete transactions for customer orders.
Medical Assistant
Tenet Heathcare
West Palm Beach, FL
08.2023 - 11.2023
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Organized charts, documents and supplies to maintain team productivity.
Barista
Starbucks
Margate, FL
05.2023 - 08.2023
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Created promotional displays for advertising special events or promotions at the cafe.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Medical Assistant
Helix Urgent Care
Deerfield Beach, FL
05.2023 - 06.2023
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Organized patient charts before each day's clinic sessions began.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted back office patient processes to reduce office wait times.
- Prepared treatment rooms for patient examinations.
Education
Medical Assistant - Medical Assisting
HCI College
Fort Lauderdale, FL03-2023
Bachelor of Science - Biology
Broward College
Fort Lauderdale, FL08-2022
Skills
- Customer Service
- Payment Collection
- Cash Handling
- Cash Management
- Positive and professional
- Reliability and punctuality
- Patience and composure
- Adaptability and Flexibility
- Multitasking
- Time Management
- Interpersonal Skills
- Microsoft Office
- Phlebotomy
- Patient Scheduling
- HIPAA Compliance
- Data Entry
- Procedure Assistance
- Infection control procedures
- Compassionate
- Electrocardiography (EKG)
- EKG set up and monitoring
- Certified in Basic Life Support (BLS)
- First Aid
Certification
- Medical Assistant Certificate
Timeline
Customer Service Cashier
Burger King
03.2024 - Current
Medical Assistant
Tenet Heathcare
08.2023 - 11.2023
Barista
Starbucks
05.2023 - 08.2023
Medical Assistant
Helix Urgent Care
05.2023 - 06.2023
Medical Assistant - Medical Assisting
HCI College
Bachelor of Science - Biology
Broward College