Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Alexandria Kim

Zephyrhills,FL

Overview

4
4
years of professional experience

Work History

Customer Care/ Sales Associate

Amo Bro’s Investments
10.2023 - Current
  • Assisted in training new hires on company policies, procedures, and customer care practices, fostering a supportive team environment.
  • Expedited issue resolution for customers
  • Delivered profitable and loyalty-generating service to clients through daily transactions, inquiries and problem resolution.
  • Provided excellent customer care by responding to requests, and assisting with product selection
  • Promptly responded to inquiries, addressing concerns efficiently, and maintaining open lines of communication with all parties involved

Server

WingHouse
09.2020 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and and maintain register.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Hooters Girl/Server

Hooters Of America, LLC
12.2022 - 04.2023
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Florida State Board Certified Esthetician in Facials, Lashes, Makeup, & Waxing -

Dolly Monroe Beauty Academy
Tampa, FL
05.2024

High school diploma -

Wesley Chapel Cont Education
Wesley Chapel, FL
12.2021

Skills

  • Highschool Diploma
  • NHS Alumni
  • Trade School Certifications and Licenses
  • Food Handler Certification
  • Food Safety Certification
  • Dermalogica Certified
  • Licensed Esthetician in the State of Florida Skincare, Facial, Makeup, Eyelash Extension, and Waxing

Personal Information

Willing To Relocate: Anywhere

Timeline

Customer Care/ Sales Associate

Amo Bro’s Investments
10.2023 - Current

Hooters Girl/Server

Hooters Of America, LLC
12.2022 - 04.2023

Server

WingHouse
09.2020 - 10.2023

Florida State Board Certified Esthetician in Facials, Lashes, Makeup, & Waxing -

Dolly Monroe Beauty Academy

High school diploma -

Wesley Chapel Cont Education
Alexandria Kim