Spirited administrative professional versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Scheduling Coordinator
Michigan Medicine Research
09.2021 - Current
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Proactively identified scheduling issues and developed quick solutions to promote efficiency.
Communicated scheduling changes to staff members in a timely manner.
Gathered employee data to develop monthly work schedules, enabling proper staffing for each shift.
Developed strong working relationships with management and team through effective scheduling and communication skills.
Generated reports and tracked data to monitor study progress and scheduling.
Assisted with meeting and event coordination, managing conference and meeting room bookings to minimize overlap.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Created a more organized scheduling system that increased completion numbers.
Maintained working relationship with other departments involved with our daily operations, diffusing any issues that arise and finding a solution.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Trained new employees on how to administer research protocol.
Evaluated employees for accuracy and precision in administering and completing tasks.
Base Camp Lead
Eagle Village
05.2019 - 08.2019
Worked with children of varying age, interest, skill, and developmental levels.
Organized and guided group activities by leading, coaching, and participating with campers.
Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
Participated in camper registration and check-in processes to collect all necessary camp information and paperwork.
Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Supervised summer staff, created schedules and performed weekly check-ins to ensure staff needs were being met.
Education
Bachelor of Arts - Biopsychology, Cognition, And Neuroscience
University of Michigan - Ann Arbor
Ann Arbor, MI
05.2021
Skills
Staffing Assignments
Human Resources Understanding
Staff Training
Attention to Detail
Effective Multitasking
Customer Relationship Management
Verbal and Written Communication
Project Tracking
Calendar Coordination
Administrative Duties
Office Management
Microsoft Office
Timeline
Scheduling Coordinator
Michigan Medicine Research
09.2021 - Current
Base Camp Lead
Eagle Village
05.2019 - 08.2019
Bachelor of Arts - Biopsychology, Cognition, And Neuroscience
Patient Services Senior at Michigan Medicine, University of Michigan HospitalPatient Services Senior at Michigan Medicine, University of Michigan Hospital