Alexandria Lawrence
Chesterfield,MI
Summary
Detail-oriented and analytical mathematics student at Northern Michigan University, pursuing a Bachelor of Science in Mathematics with a concentration in Actuarial Studies. Adept at problem-solving, data analysis, and statistical modeling, with proficiency in R and Microsoft Office Suite. Experienced in customer service and fulfillment roles, demonstrating strong communication, teamwork, and adaptability in fast-paced retail environments. Passionate about leveraging mathematical and analytical skills to drive efficient decision-making and optimize business operations.
Overview
5
5
years of professional experience
Work History
Retail Sales Trainer
Target
05.2022 - Current
- Trained new hires in technology required to access company systems and complete job tasks.
- Partnered with hiring managers to establish role-specific expectations for successful onboarding outcomes, aligning departmental goals.
- Assisted with special events and programs.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
Fulfillment Team Member
Traget
10.2021 - 05.2022
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
- Maintained a safe and clean work environment by adhering to safety procedures and routinely organizing warehouse space.
- Efficiently navigated warehouse space using material handling equipment, consistently adhering to safety guidelines to prevent accidents or injuries.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Retail Sales Associate
Old Navy
10.2019 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Education
Bachelor of Science - Actuarial Science
Northern Michigan University
Marquette, MI05-2025
Associate of Science -
Macomb Community College
Warren, MI05-2022
Skills
- Mathematical & Analytical Skills: Probability, statistics, and data analysis using R
- Collaboration & Teamwork: Proven ability to work effectively in team-based environments
- Technical Proficiency: Microsoft Word, PowerPoint, Excel, Google Docs, Sheets, and Slides
- Problem-Solving: Critical thinking and attention to detail in data interpretation and customer interactions
- Risk Assessment & Forecasting: Understanding of probability, financial risk, and statistical modeling to analyze trends and support data-driven decision-making
- Adaptability & Quick Learning: Ability to rapidly grasp new concepts, technologies, and processes, applying them effectively in analytical and customer-focused environments
Timeline
Retail Sales Trainer
Target
05.2022 - Current
Fulfillment Team Member
Traget
10.2021 - 05.2022
Retail Sales Associate
Old Navy
10.2019 - 10.2021
Bachelor of Science - Actuarial Science
Northern Michigan University
Associate of Science -
Macomb Community College