Alexandria Lindower
Somerset
Summary
Highly organized, analytical, and safety-focused registered nurse with 10 years of clinical experience and a strong leadership background in the Perioperative departments. Experienced in coordinating patient care workflows, ensuring regulatory compliance, and optimizing service line efficiency through proactive barrier identification, resource management, and interdepartmental collaboration. Skilled in conducting fact-finding investigations, addressing patient and staff safety concerns, and performing root cause analyses to guide policy-adherent, evidence-based solutions. Adept at monitoring performance indicators, leading staff education, supporting new technology implementation, and managing team performance through coaching, evaluations, and corrective action. Seeking to leverage this operational, clinical, and safety expertise in a Quality Coordinator role dedicated to advancing organizational quality and performance improvement initiatives. Capable of performing chart audits, workflow analyses, and daily data collection; supporting peer review processes, National Patient Safety Goals, and High Reliability Organization initiatives; ensuring accreditation and regulatory readiness; and collaborating effectively with medical staff and multidisciplinary teams to drive improved outcomes and a culture of continuous quality improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Line Manager - Operating Room
RWJUH New Brunswick
03.2024 - Current
- Oversee the coordination of patient care and information flow throughout the Neurosurgery, ENT, Trauma, Acute Care Surgery, Transplant, Pulmonary, Ophthalmology, and Dental service lines ensuring efficient, safe, and high-quality service delivery. This role serves as a lead resource for clinical teams, maintains and prepares service line-specific resources, oversees the ordering of specialty materials, and monitors daily workflows to proactively identify and resolve barriers. Responsibilities include ensuring compliance with regulatory standards and hospital policies, facilitating effective communication across OR teams, and supporting progress toward key performance indicators. The position requires strong collaboration with multiple departments, including the surgical team, anesthesia team, perioperative booking team, materials management, central sterile processing, and nursing teams. Additional duties include providing ongoing staff education, leading the adoption and training of new technologies and procedures, and overseeing staff performance through daily coaching, annual evaluations, and disciplinary action when necessary. The role is also responsible for addressing patient and staff safety concerns through structured fact-finding, root cause analysis, and the development of conclusions and actions that support patient and staff needs while upholding all guidelines and policies.
Assistant Director - Operating Room
RWJUH New Brunswick
06.2023 - 03.2024
- Oversaw the daily operations of the department, ensuring optimal use of resources to improve productivity, patient care, and safety through targeted quality initiatives. Guided departmental goal setting and aligned staffing and operational strategies to meet established objectives while offering real-time mentoring and support to team members. Fostered strong collaborative relationships with surgeons and anesthesia providers to maintain seamless and safe perioperative care. Directed a team of more than 100 FTEs which included Registered Nurses, Surgical Technologists, Operating Room Technicians, and Anesthesia Technicians and managed scheduling, payroll processes, and recruitment efforts for both licensed and unlicensed personnel in partnership with the Administrative Director. Applied deep knowledge of quality improvement methodologies, care delivery systems, staffing structures, and regulatory standards, including Joint Commission requirements and AORN/AAMI guidelines. Contributed to policy and procedure updates, developed corrective action plans for areas requiring improvement, and closely monitored clinical operations to ensure consistent, high-quality care. Upheld all hospital and departmental standards while providing strong leadership, effective communication, and dependable support in executing daily operational responsibilities and administrative functions.
Clinical Nurse Educator - Operating Room, Endoscopy, Ambulatory Surgery Pavilion
RWJUH New Brunswick
02.2021 - 05.2023
- Developed, implemented, and oversaw the orientation and educational needs of more than 175 Registered Nurses, 20 surgical technologists, and ancillary support staff across the Main Operating Room, Ambulatory Surgery Pavilion, and Endoscopy departments in a 965-bed Level 1 trauma center, ensuring alignment with regulatory requirements and evolving patient and performance-improvement data. Collaborated with service line charge nurses to design service line-specific competencies and served as the AORN Periop 101 Core Curriculum Administrator for the May 2020, October 2021 Cardiac, and October 2022 cohorts. Designed, documented, and evaluated educational initiatives and annual competencies related to high-acuity, low-volume events across perioperative departments. Supported daily OR operations through administrative on-call responsibilities, operations desk coverage, and circulating or scrubbing as needed. Worked collaboratively with multidisciplinary teams to develop policies, procedures, protocols, communication tools, and standards of practice that advanced patient safety and aligned with evidence-based practice and regulatory standards. Mentored colleagues in their professional development, created and taught the system-wide Basic Asepsis Course for Rutgers University medical students, and ensured accountability for action plans related to Joint Commission, Department of Health and CMS survey readiness and compliance.
Staff/Charge Nurse - Operating Room (ENT and Weekend)
RWJUH New Brunswick
01.2015 - 02.2021
- Provided skilled, professional perioperative care in both the circulating and scrub nurse roles, adhering to national practice standards and ensuring safe, efficient surgical procedures. Utilized strong assessment skills to identify patient care needs and evaluate clinical status throughout the operative experience. Collaborated with the multidisciplinary team to deliver medications, treatments, specimen handling, and other patient care activities in a timely and coordinated manner. Accurately documented patient progress in the electronic health record and maintained effective working relationships with nursing staff, physicians, and all members of the care team to support high-quality outcomes. Communicated clearly with patients and families, ensuring understanding and continuity of care. Created and updated surgical preference cards in partnership with Service Line Managers and surgeons across multiple specialties. Demonstrated broad clinical expertise in Neurology, ENT, Neurotology, Plastics, General Surgery, Basic Vascular, GYN, and Neuro/Orthopedic Spine. Served as Charge Nurse as needed coordinating with anesthesia, surgical teams, and nursing staff to manage the OR schedule, allocate resources, and ensure timely completion of cases.
Education
Master of Science in Nursing - Nurse Executive
Chamberlain University
12.2024
Bachelor of Science in Nursing - Accelerated BSN
UMDNJ
05.2012
Bachelor of Liberal Arts - undefined
Temple University
05.2009
Skills
- Operational efficiency
- Innovation and creativity
- Service delivery
- Workload prioritization
- Team management
- Policy development and implementation
- Data analysis and interpretation
- Time management
- Clinical documentation review
- Patient safety management
- Regulatory compliance
Certification
- New Jersey State Registered Nurse License, License #: 26NR130900
- Basic Life Support for Healthcare Providers, Exp.: 08/2026
- Certified Perioperative Nurse (CNOR), Exp: 12/31/2026
- Medical Laser Safety Officer (MLSO)
Timeline
Service Line Manager - Operating Room
RWJUH New Brunswick
03.2024 - Current
Assistant Director - Operating Room
RWJUH New Brunswick
06.2023 - 03.2024
Clinical Nurse Educator - Operating Room, Endoscopy, Ambulatory Surgery Pavilion
RWJUH New Brunswick
02.2021 - 05.2023
Staff/Charge Nurse - Operating Room (ENT and Weekend)
RWJUH New Brunswick
01.2015 - 02.2021
Bachelor of Science in Nursing - Accelerated BSN
UMDNJ
Bachelor of Liberal Arts - undefined
Temple University
Master of Science in Nursing - Nurse Executive
Chamberlain University