Alexandria Lloyd-PrestoN
Summary
Results-driven designer with a strong background in CAD and project management, consistently improving documentation processes and meeting project timelines. Skilled in collaborating with clients and teams to develop innovative design concepts, leading to heightened client satisfaction and successful project outcomes.
Overview
10
10
years of professional experience
Work History
2020 Production Designer
The Home Depot Design Center
Rockville, Maryland
09.2022 - 01.2026
- Conducted quality checks on all designs prior to client handoff.
- Coordinated material orders and addressed redesign requests to meet client specifications and project timelines.
- Facilitated follow-up orders and updates in response to changing project requirements post-sale to maintain project alignment.
- Compiled client design packets with product details, renders, construction notes, and documentation to ensure clarity and accuracy for client review.
Customer Service Lead
The Home Depot
Maple Heights, Ohio
10.2021 - 09.2022
- Resolved customer complaints and ensured satisfaction through effective problem-solving.
- Managed customer deliveries, order entries, pickups, and returns to enhance overall service efficiency.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Arranged special orders for out-of-stock products, addressing customer needs and increasing satisfaction.
- Coordinated order activity with fulfillment team, ensuring accurate tracking of customer orders and timely updates.
Design Intern
The Calvetta Brother's Floor Show
Bedford, Ohio
01.2022 - 05.2022
- Teamed with members to develop design concepts that aligned with client visions.
- Utilized design software to produce visual presentations and client samples.
- Facilitated project support to ensure smooth workflows throughout the design process.
- Organized details for field measurements to ensure accuracy.
- Supported kitchen designers by managing daily project tasks in the construction division.
Kitchen Designer
The Home Depot
Maple Heights, Ohio
07.2019 - 10.2021
- Designed client kitchen layouts and space plans using 20/20 program, enhancing functional use of space.
- Advised clients on kitchen appliances and storage solutions, optimizing design for efficiency and usability.
- Presented floor plans and material selections while adhering to budget constraints.
- Coordinated cabinet orders and installations, ensuring timely and precise execution to meet client expectations.
- Conducted site measurements to ensure accurate design implementation.
- Monitored weekly performance metrics to ensure targets were met.
Plumbing Associate
The Home Depot
Maple Heights, Ohio
07.2018 - 07.2019
- Diagnosed plumbing issues and provided effective repair solutions.
- Guided customers in product selection and plumbing inquiries, enhancing their purchasing experience.
- Cultivated relationships with clients to effectively address design needs through consistent communication.
- Oversaw active tile projects and managed ordering requirements.
- Guided tile projects from initiation to completion, ensuring quality standards.
- Met monthly sales targets, ensuring project schedules and timelines were maintained.
Design Consulatant
The Tile Shop
Oakwood, Ohio
06.2016 - 07.2018
- Developed innovative design concepts that enhanced user experience using industry-standard software tools.
- Conducted user research to inform design decisions, resulting in improved usability and user satisfaction.
- Collaborated with clients to clarify design requirements and align project objectives with user needs.
- Managed multiple projects concurrently, ensuring adherence to deadlines and budgets.
Education
M. Arch - Architecture
Academy of Art University
San Francisco, CA12-2027
Bachelors of Fine Arts - Interior Design
North Coast College
Lakewood, OH05-2022
Associate of Applied Business - Interior Architecture And Design
Cuyahoga Community College
Cleveland, OH05-2020
Skills
- AutoCAD expertise
- 3D modeling expertise
- Creative Cloud
- Design tools expertise
- Construction documentation
- Space planning
- Project management
- Budgeting
- Technical drawing skills
- Office Suite proficiency
- Visual presentation skills
- Client collaboration
- Team collaboration
- Time management techniques
- Organizational skills
- Interpersonal skills
Languages
English, Fluent
Timeline
2020 Production Designer
The Home Depot Design Center
09.2022 - 01.2026
Design Intern
The Calvetta Brother's Floor Show
01.2022 - 05.2022
Customer Service Lead
The Home Depot
10.2021 - 09.2022
Kitchen Designer
The Home Depot
07.2019 - 10.2021
Plumbing Associate
The Home Depot
07.2018 - 07.2019
Design Consulatant
The Tile Shop
06.2016 - 07.2018
M. Arch - Architecture
Academy of Art University
Bachelors of Fine Arts - Interior Design
North Coast College
Associate of Applied Business - Interior Architecture And Design
Cuyahoga Community College