Summary
Overview
Work History
Education
Skills
Timeline
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Alexandria Lowe

Alexandria Lowe

Memphis,TN

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Entry-level Leasing Consultant with outstanding knowledge of rental agreement laws. Brings strong skill set and forward-thinking nature to property management markets. Organized and dedicated to property success. Energetic Leasing Agent offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Memphis rental market for apartment properties and impressive financial management skills. Expert user of microsoft. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Well-qualified leasing agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

4
4
years of professional experience

Work History

Leasing Agent

Highland Row Apartments
01.2024 - Current
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Distributed and followed up on tenant renewal notices.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Conducted property tours to highlight features of properties.

Human Resources Intern

Tennessee Education Lottery
05.2023 - 08.2023
  • Created, organized and maintained employee personnel files to keep sensitive data secure
  • Updated internal databases with new employee information, contact details and employment forms
  • Organized and stored employment forms and information
  • Worked on multiple projects simultaneously in fast-paced environment
  • Compiled and updated employee files to document employee actions and information on payroll and benefits actions
  • Found and retrieved information from files in response to requests from authorized users
  • Packaged new hire packets and materials for distribution to newly hired employees
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.

Call Center Representative

ALSAC St. Jude Children's Research Hospital
05.2023 - 05.2023
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer
  • Updated customer accounts, addresses and contact information within call management databases
  • Engaged actively with callers, confirming or clarifying information and diffusing anger
  • Navigated through computer systems to review information and respond appropriately to callers
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.

Sales Associate

Sephora
09.2021 - 02.2022
  • Helped customers find specific products, answered questions and offered product advice
  • Engaged customers in friendly, professional dialogue to determine needs
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Collected payments and provided accurate change
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Sold various products by explaining unique features and educating customers on proper application or usage
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Sales Associate

Finish Line
08.2020 - 08.2021
  • Helped customers find specific products, answered questions and offered product advice
  • Engaged customers in friendly, professional dialogue to determine needs
  • Answered incoming telephone calls to provide store, products and services information
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Trained new team members in cash register operation, stock procedures and customer services
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Sold various products by explaining unique features and educating customers on proper application or usage
  • Reviewed files, recordings and other documents to obtain information to respond to requests.

Education

Bachelor of Arts - Sociology

LeMoyne-Owen College
Memphis, TN
05.2023

High School Diploma -

White Station High School
Memphis, TN
05.2019

Skills

  • Administrative Support
  • Background Checks
  • File Management
  • Administrative Assistance
  • Leasing and sales
  • Telephone and email etiquette
  • Goal-oriented mindset
  • Lease preparation
  • Property Tours
  • Event Planning
  • Prospecting assistance
  • Rent collection
  • Property tours and inspections
  • Application processing
  • Tenant screening
  • Customer Service
  • Phone and Email Etiquette
  • Lease Agreements
  • Lease Renewals
  • Sales proficiency
  • Sales Techniques

Timeline

Leasing Agent

Highland Row Apartments
01.2024 - Current

Human Resources Intern

Tennessee Education Lottery
05.2023 - 08.2023

Call Center Representative

ALSAC St. Jude Children's Research Hospital
05.2023 - 05.2023

Sales Associate

Sephora
09.2021 - 02.2022

Sales Associate

Finish Line
08.2020 - 08.2021

Bachelor of Arts - Sociology

LeMoyne-Owen College

High School Diploma -

White Station High School
Alexandria Lowe