Summary
Overview
Work History
Education
Skills
Websites
Timeline
AssistantManager
Alexandria Magill

Alexandria Magill

Reading,PA

Summary

Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Overview

17
17
years of professional experience

Work History

Recruiter II

Productive Resources LLC
01.2022 - 10.2023
  • Developed and implement full-cycle Talent Acquisition processes while driving consistent optimization and pipeline progress to attract candidates across multiple locations and levels
  • Worked closely with numerous Hiring Managers and Business Partners to develop workforce plans resulting in deep bench strength for critical roles
  • Recruited and developed relationships with big Engineering firms and Engineering companies
  • Train and orient new recruiters
  • Drove continuous improvement in the applicant/candidate experience, productivity, and planning of hiring
  • Coached individuals on the recruiting team on how to work the pipelines and Boolean searches
  • Successfully recruited and hired candidates for various roles such as; Manufacturing Engineer, Supply Chain Management roles, Unit Supervisors, Industrial Engineers, Test Engineers, Technicians, etc
  • Hit specific milestones in the company such as a top recruiter
  • Experience with multiple recruiting software’s and platforms.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Collaborated with managers to identify and address employee relations issues.

Senior Director Independent Stylist

Color Street
04.2020 - 06.2023
  • Handle customer service daily
  • Lead a team of over 70 independent stylists
  • Recruited
  • Train and orient new stylists
  • Train multiple teams. Example—trained my upline’s team with over 15,000 active stylists
  • Coach individuals on how to work with businesses or help tweak specific areas in their business
  • Organizes monthly team-building events and Zoom calls
  • Hit specific milestones in the company such as top personal volume, top enroller, and top in sales during launches, etc
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Led development of business operation processes and policies.
  • Prioritized and allocated valuable resources to meet business targets.
  • Set strategic plans and stylist goals to strengthen operations and drive growth.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Oversaw supply chain functions to verify inventory levels and budget adherence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved leadership/independent stylists during busy periods by creating employee schedules and monitoring call-outs.

Human Resources Manager

Health Calls Home Health Agency
06.2012 - 01.2020
  • Conducted New Hire Orientation, Exit Interviews and Leave of Absence
  • Communicate and train staff on HR policies and procedures
  • Processed payroll
  • Create and manage corporate job description database
  • Mediate and conflict resolution on employee issues using current policies and disciplinary actions
  • Interviewed team members and leadership; observed team meetings, created team-building exercises and mandatory training
  • Co-authored company's employee handbook outlining payroll, background checks, benefits, company policies, breaks, vacation, and performance expectations for exempt and nonexempt employees
  • Partnered with Special Projects Manager and CEO on conducting workplace investigations, consulting legal when necessary
  • Supervisor of IT department from 2016-current
  • Cross-trained on various job responsibilities throughout the company for vacation coverage
  • Directed and controlled various benefit programs, including 401K, medical, dental, and vision
  • Controlled workers' compensation claims by eliminating unnecessary filings and streamlining processes
  • Lead Safety Committee
  • Developed succession plans and promotion paths for all staff
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Processed employee claims involving performance issues and harassment.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Recruited top talent to maximize profitability.
  • Fostered a positive work environment through a comprehensive employee relations program.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Liaised between multiple business divisions to improve communications.
  • Checked health insurance daily such as insurance verification and eligibility for services.

Assistant Manager

American Eagle Outfitters
10.2010 - 06.2012
  • Greeter and social/communication leader
  • Top-rated sales associate
  • Personal shopper for customer to put outfits together
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Monitored employee performance and developed improvement plans
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Increased sales by 10%
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in the workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed strategy to increase sales and drive profits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Teacher Assistant

KinderCare Learning Centers Inc.
09.2008 - 04.2011
  • Create and implement weekly lesson plans
  • Supervise children to keep them safe from accidents
  • Coordinate holiday events to include families with their children's successes
  • Strong communication and positive relationships with families
  • Won customer service award
  • Supported student learning objectives through personalized and small group assistance to support classroom instruction
  • Partnered with the teacher to plan and implement lessons following the school's curriculum, goals, objectives, and philosophies
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Oversaw students in the classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Worked with teacher and administrators to enforce school policies and procedures.
  • Assisted in implementation of new learning tools, systems and materials.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.

Administrative Assistant

Home Helpers
06.2006 - 09.2008
  • Accurately filed patient documents
  • Took care of patients with special needs
  • Helped patients who needed guidance with daily needs
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Bachelor of Science - Business

University of Phoenix
Tempe, AZ
09.2016

Certificate - Human Resource Management

University of Phoenix
Tempe, AZ
10.2015

Associates - Applied Science in Early Childhood Education

RACC
Reading, PA
05.2011

Skills

  • Conflict resolution
  • Consulting
  • Customer service
  • HR
  • Team building
  • Leadership
  • Onboarding
  • Recruiting
  • Training/Orientation
  • Time Management
  • HRIS
  • Mediate
  • Equal opportunities facilitation
  • Labor negotiations
  • Benefits and compensation management
  • SAP/WMS/ATS
  • Microsoft Suite and Intuit QuickBooks
  • Safety Training
  • Talent Acquisition
  • Behavioral Interviewing
  • Human Resources Management Systems
  • Cold Calling
  • Client Relationship Management
  • HIPAA Expertise
  • Employee Handbook Development
  • Human Resources Law Expertise
  • Training and Onboarding
  • Human Resource Policies
  • Candidate Pipeline Development
  • New Hire Paperwork Processing
  • Background Checks
  • Job Description Development
  • Extensive Knowledge of FMLA
  • In-Person and Telephone Interviewing
  • Time Tracking and Payroll Administration
  • Equal Employment Opportunity (EEO)
  • Benefits Administration
  • Networking

Timeline

Recruiter II

Productive Resources LLC
01.2022 - 10.2023

Senior Director Independent Stylist

Color Street
04.2020 - 06.2023

Human Resources Manager

Health Calls Home Health Agency
06.2012 - 01.2020

Assistant Manager

American Eagle Outfitters
10.2010 - 06.2012

Teacher Assistant

KinderCare Learning Centers Inc.
09.2008 - 04.2011

Administrative Assistant

Home Helpers
06.2006 - 09.2008

Bachelor of Science - Business

University of Phoenix

Certificate - Human Resource Management

University of Phoenix

Associates - Applied Science in Early Childhood Education

RACC

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Alexandria Magill