Alexandria McCullough
Dallas,TX
Summary
Professional risk management expert with focus on identifying and mitigating organizational risks. Known for improving risk frameworks and enhancing compliance protocols. Valued team collaborator dedicated to achieving optimal results and adapting to evolving challenges. Skilled in risk assessment methodologies and regulatory compliance.
Overview
7
7
years of professional experience
Work History
Risk Management Analyst
Netevia
02.2023 - 12.2024
- Managed collections efforts by communicating with clients to facilitate payments, negotiate settlements, and resolve outstanding balances
- Skillfully handled account zeroing and reconciliation tasks, meticulously reviewing financial records to identify discrepancies and ensure accurate accounts
- Managed the efficient and accurate entry of diverse financial and transactional data into the company's databases, maintaining strict adherence to established protocols and quality standards
- Reduced risk exposure by identifying and analyzing potential risks in business operations.
- Managed past due collection, skip tracing, outside collections agency coordination and litigation activities.
Delivery Driver/Warehouse
Amazon
01.2020 - 07.2023
- Transport and deliver goods and/or items to clients or business in a safe, timely manner
- Pre-check and maintain vehicle to ensure it will remain in ideal condition to complete deliveries
- Obey traffic laws and followed established traffic and transportation procedures
Cage Cashier
Seminole Classic Casino
03.2019 - 01.2020
- Performed store opening, closing and shift change actions, including completing accurate shift change logs
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Reported and filed all paperwork for casino transactions, noted and investigated discrepancies and reported on any notable incidents
- Counted cash and casino chips to accurately reconcile transaction reports
Cashier
Hobby Lobby
02.2018 - 03.2019
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Assisted customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Unloaded pallets and deliveries and organized products in warehouse
Education
BBA - Finance
Florida International University
12-2024
Skills
- Claim reviews
- Internal audits
- Incident investigations
- Microsoft Excel proficiency
- Data analysis
- Data interpretation
- Risk advisory
- Multitasking and organization
Timeline
Risk Management Analyst
Netevia
02.2023 - 12.2024
Delivery Driver/Warehouse
Amazon
01.2020 - 07.2023
Cage Cashier
Seminole Classic Casino
03.2019 - 01.2020
Cashier
Hobby Lobby
02.2018 - 03.2019
BBA - Finance
Florida International University
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