Professional contractor with robust experience in delivering high-quality results in diverse projects. Excellent at collaborating with teams and adapting to changing needs, ensuring consistent delivery of objectives. Skilled in project management, strategic planning, and problem-solving, with focus on achieving measurable results. Known for reliability, versatility, and strong work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Independent Contractor
Primerica
06.2024 - Current
Educated clients on various insurance products, promoting informed decision-making regarding coverage options.
Keep up with paperwork pertaining to lapsed policies, approval/declined coverage notices
Facilitated workshops and seminars on personal finance management, increasing community engagement and knowledge sharing.
Developed customized financial plans for clients, enhancing individual financial literacy and investment strategies.
Conducted comprehensive needs analyses to identify client objectives and tailor solutions effectively.
Kitchen Manager
Clubhouse Pizza & The Lockerroom Bar
Continental, OH
06.2025 - 04.2026
Supervised daily kitchen operations to ensure high food quality and safety standards.
Trained and mentored staff on food preparation techniques and safety protocols.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Service Writer
H&K Chevrolet Buick
Continental, Ohio
06.2019 - 11.2023
Schedule appointments by phone and computer for vehicle repair
Greet customers at service desk and assess concerns about their vehicles
Create Repair Orders and direct technicians and mechanics of customer concerns and expectations
Pick up and deliver customer vehicles to their homes and/or places of employment
In charge of keeping used inventory moving through detail department to keep up with supply demand of used vehicle lot
Sales Consultant
H&K Chevrolet Buick
Continental, Ohio
01.2021 - 01.2022
Communicate with potential customers via DMS (dealer management system)
Present vehicles to customer wanting to buy/lease a new or used vehicle
Obtain proper information from customers to complete a credit application required to purchase a vehicle and complete dealership standard paperwork to complete the purchase
Follow up with previous customers to ensure quality of service, referrals, and repeat purchases
Fill in as Service Writer as needed as well as continuing Stan's Wash & Fill daily paperwork
Manager
Stan's Wash & Fill
Continental, Ohio
06.2020 - 01.2021
Review applications and hire new employees for second shift positions as well as tracking employee performance
Complete daily paperwork tracking finances and gas volume
Keep supplies stocked to properly maintain customer vehicles
In charge of store operation during first shift hours- pumping gas and washing vehicles for H&K Chevrolet Buick customers and employees
Assembly Line
SilverLine Windows + Doors
Marion, Ohio
06.2018 - 06.2019
Saw operator- cut pieces of wood, vinyl, and aluminum to form windows
Performed measurements of cut material every 15 minutes to assure window measurements are accurate
Cross trained in multiple positions on multiple production lines
Utility Operator
Whirlpool
Ottawa, Ohio
06.2017 - 05.2018
Began as Assembly Line Operator in chest liner fabrication
Promoted to Utility Operator August 2017
Work on chest and upright freezer lines filling in for absent employees as directed by night shift supervisor
Certified in Lock-out Tag-out safety measures
Train new employees on various jobs on chest and upright freezer lines as needed
Education
High School Diploma -
Continental High School
Continental, Ohio
01-2016
Skills
Client relationship building
Schedule management
Estimations and quotes
Proficient in word, excel, powerpoint
Multitasking and organization
Client management
Email marketing
Teamwork and collaboration
Workload management
Deadline adherence
Safety compliance
Scheduling
Certification
Licensed Insurance Agent - July 2024-Present
Certified Lock-Out-Tag-Out, Whirlpool - August 2017-May 2018