Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
References
Timeline
Generic

Alexandria Milligan

Akron

Summary

Wiring technician with expertise in assembling and wiring electrical panels at HF Controls. Proven ability to interpret schematics and deliver high-quality electrical work while ensuring compliance with specifications. Strong communication skills and attention to detail contribute to successful project completions in fast-paced environments. Experience in both collaborative and independent decision-making enhances operational integrity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Electrician

HF Controls
Akron
03.2022 - Current
  • Assembled electrical panels and components per specifications with precision.
  • Wired panels for field installation, ensuring schematic compliance.
  • Selected equipment and fixtures to draft wiring layouts for installations based on project specifications.
  • Worked extensively on three-phase, 277/480 volt power distribution systems.
  • Connected wires to circuit breakers and transformers for operational integrity.
  • Followed detailed schematics to ensure precise assembly and wiring of components.

Call Center Representative

Leaf Home Safety Solutions
Hudson
07.2021 - 04.2022
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
  • Performed outbound calling campaigns to promote new products or services.
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
  • Stayed current on relevant product and service offerings as well as competitor pricing models.
  • Managed customer expectations by clarifying needs, identifying options, and recommending products and services.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Office Worker

Nichols Fence
Akron
05.2019 - 07.2021
  • Coordinated scheduling of quotes for residential fence projects.
  • Applied for permits through towns and counties to ensure compliance.
  • Managed communication with contractors for timely supply order fulfillment.
  • Responded to phone inquiries and emails to assist customers effectively.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Maintained a professional demeanor while interacting with internal and external customers via phone or email.

Shop Hand

Mancan Temporary services
Canton
01.2018 - 05.2019
  • Conducted electrical and wiring installations in diverse shop environments.
  • Managed product preparation processes to enhance presentation and readiness.
  • Supported staffing efforts by filling positions at various shops promptly.

Education

Certification - Medical assistant w/phlebotomy

Canton City Adult Career and Technical School
Canton, OH

Skills

  • Schematic interpretation
  • Equipment selection
  • Component wiring
  • Panel assembly
  • Customer service
  • Communication skills
  • Attention to detail
  • Time management
  • Multitasking Abilities
  • Valid Ohio driver's license
  • Wiring layouts
  • Microsoft Office
  • Document management
  • Project coordination
  • Schedule management
  • Email communication
  • Record keeping
  • Document scanning
  • Process improvement
  • Electrical assembly
  • Soldering techniques
  • Use of Hand Tools

Certification

  • Certified Medical Assistant
  • Medical Assistant
  • Phlebotomy

Additional Information

3 years Electrical wiring experience, Shop work experience, working with heavy machinery, loading and unloading product, Experienced in billing and human resources, Excellent communication skills, experienced with various types of offices, fast learner and quick on my feet, Office assistant, filing, answering phones, transferring calls, scheduling conferences, sorting and delivering mail, copies, faxes, and office organization.

Personal Information

  • Title: Wiring Technician
  • Work Permit: Authorized to work in the US for any employer

References

References available upon request.

Timeline

Electrician

HF Controls
03.2022 - Current

Call Center Representative

Leaf Home Safety Solutions
07.2021 - 04.2022

Office Worker

Nichols Fence
05.2019 - 07.2021

Shop Hand

Mancan Temporary services
01.2018 - 05.2019

Certification - Medical assistant w/phlebotomy

Canton City Adult Career and Technical School

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