Alexandria Neff
Crete,IL
Summary
Talented clerical and financial support professional with good business sense. Adept at expense tracking, meeting organization and correspondence management. Excellent researcher and document coordinator.
Overview
9
9
years of professional experience
Work History
Catering Manager
Morrison Healthcare
01.2023 - Current
- Consult with clients to plan and determine social event requirements
- Collaborate with the chef regarding menu choices
- Collaborated with chefs to develop menus for special events and corporate functions.
- Managed inventory levels of food supplies required for upcoming catered events.
- Supervised servers during catered events to ensure high standards of service were met.
- Monitored budgets for catering services and implemented cost-saving measures when necessary.
HR Generalist
Morrison Healthcare
Chicago, IL
10.2018 - 07.2024
- Managed recruitment processes, including job postings and interviews.
- Reviewed job descriptions and updated them as needed according to changing business needs.
- Provided guidance to managers on employee relations issues.
- Organized staff events such as team building activities, holiday parties.
- Investigated complaints of discrimination or harassment within the workplace.
- Conducted employee onboarding process, orientations, and exit interviews.
- Monitored company compliance with labor regulations at all levels.
- Developed training programs for new hires and existing employees.
- Coordinated benefit administration activities such as enrollments, changes, terminations.
- Assisted with payroll processing by verifying timekeeping records.
- Drafted and implemented HR policies in accordance with applicable laws.
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Provided essential support to address individual HR needs of employees.
Office Manager
Morrison Healthcare
01.2021 - 01.2023
- Oversee day-to-day and monthly finances for a six-unit account that each produce an average six figures a month
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Assisted in developing budgets for departmental expenses.
- Assisted in recruiting, onboarding and training new employees.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Retail Manager
01.2016 - 01.2021
- Created marketing materials and configure pricing for new merchandise
- Organize and develop displays for merchandise
- Manage multiple units of thirty or more associates
- Exceeded sales expectations.
- Maintained positive relationships with customers by providing exceptional service.
- Managed daily operations of the store, including opening and closing procedures.
- Developed strategies for increasing sales and improving customer service.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Resolved customer complaints in a timely manner with a focus on satisfaction.
- Analyzed financial data to identify areas of improvement for profitability.
Education
Bachelor of Arts - Police Science
Eastern Illinois University
Charleston, IL05-2016
Bachelor of Arts - English
Eastern Illinois University
Charleston, IL05-2016
Skills
- Organized and process-oriented
- Excellent time management skills and aptitude for multitasking
- Experience with onboarding, training, and out-processing
- Event planning proficiency
- Budgeting understanding
- Inventory Management
- Food and beverage sales
- Sanitation Standards
- Revenue Growth
- File Management
- Recruitment and staffing
- Diversity and Inclusion
- Employee Retention
- Employee engagement
- Company policies
- Organizational Development
- Labor Relations
- Retention Strategies
- Payroll
- Background Checks
- Payroll Administration
- HRIS software
- Performance Management
- Talent Acquisition
- Employee evaluations
- Relationship Building
- Money Handling
- Event Coordination
- POS Terminal Operation
- Work Planning and Prioritization
- Problem-solving abilities
- Team Collaboration
- Health Code Compliance
- Attention to Detail
- Task Prioritization
- Goal Setting
- Business Development
- Report Preparation
- Auditing
- Variance Analysis
- Budget support
- Data Analysis
- Bookkeeping
- Account Reconciliation
Timeline
Catering Manager
Morrison Healthcare
01.2023 - Current
Office Manager
Morrison Healthcare
01.2021 - 01.2023
HR Generalist
Morrison Healthcare
10.2018 - 07.2024
Retail Manager
01.2016 - 01.2021
Bachelor of Arts - Police Science
Eastern Illinois University
Bachelor of Arts - English
Eastern Illinois University