Summary
Overview
Work History
Education
Skills
Timeline
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Alexandria Neubert

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Hostess

Strap Tank
01.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Used cash registers and credit card machines to cash out customers.

Shift Lead

Sub Zero Nitrogen Ice Cream
08.2021 - 02.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.

Education

GED -

Skyridge High School
3000 N Center St Lehi, UT
12.2023

Skills

  • Glassware Polishing
  • Sales Techniques
  • Pos Operation
  • Cash Register Operations
  • Natural Leadership
  • Adaptable and Flexible
  • Workflow Coordination
  • Table Setting Arrangements
  • Hospitality Service Expertise
  • Warm and Friendly

Timeline

Hostess

Strap Tank
01.2023 - Current

Shift Lead

Sub Zero Nitrogen Ice Cream
08.2021 - 02.2022

GED -

Skyridge High School

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Alexandria Neubert