MSN-prepared, registered nurse with comprehensive Med-Surg experience and a proven ability to lead teams, coordinate complex patient care, and enhance unit workflow. Skilled in clinical decision-making, staff support, and ensuring adherence to quality and safety standards. Ready to bring advanced leadership and clinical expertise to a Clinical Coordinator position.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Registered Nurse
Northwestern Memorial Hospital
Chicago, Illinois
01.2024 - Current
Provided comprehensive patient care in fast-paced hospital environment.
Administered medications and monitored patient reactions effectively.
Collaborated with multidisciplinary teams to develop care plans.
Assisted in emergency procedures and maintained calm during crises.
Advocated for patients by supporting and respecting basic rights, values, and beliefs.
Maintained thorough, accurate and confidential documentation in electronic medical records.
Ensured compliance with safety standards and infection control measures.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Provided emotional support and comfort to families during difficult times.
Participated in multidisciplinary team meetings to discuss patient care plans.
Oversaw patient admission and discharge processes to coordinate related paperwork.
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Restaurant Supervisor
The ONE Group
Chicago, IL
05.2021 - 06.2024
Supervised daily restaurant operations to ensure smooth service delivery.
Trained and mentored new staff on company policies and procedures.
Managed inventory levels and coordinated supply orders with vendors.
Scheduled staff shifts to optimize coverage during peak hours.
Conducted regular inspections to maintain cleanliness and safety standards.
Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Resolved customer complaints regarding food quality or service issues promptly and courteously.
Maximized service levels through hands-on leadership.
Planned work schedules for restaurant personnel ensuring adequate coverage at all times.
Assistant Manager
Aeropostale
Pleasanton, California
11.2020 - 03.2021
Assisted in managing daily store operations and team performance.
Coordinated employee schedules to ensure adequate staffing levels.
Trained new staff on customer service protocols and product knowledge.
Conducted regular team meetings to communicate updates and motivate staff.
Maintained up-to-date knowledge of company products and services.
Monitored employee attendance records, timekeeping, and payroll information.
Resolved conflicts between team members in an effective manner.
Organized training sessions for new hires to familiarize them with the workplace environment.
Created reports on sales trends, inventory levels, and financial data.
Team Lead
Target
Livermore, California
04.2020 - 11.2020
Led team to maintain high standards of customer service and satisfaction.
Coordinated daily operations to ensure efficient store workflow and inventory management.
Trained new employees on company policies, procedures, and customer engagement techniques.
Implemented visual merchandising strategies to enhance product presentation and accessibility.
Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
Collaborated with management to uphold safety protocols and store cleanliness standards.