Alexandria Ortiz
Tempe,AZ
Summary
Healthcare professional with strong foundation in surgical technology and patient care. Proven ability to support surgical teams in high-pressure environments, ensuring adherence to safety protocols and efficient workflow. Recognized for collaborative spirit and adaptability in dynamic settings, with expertise in instrument handling and sterile processing.
Overview
9
9
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Daycare Teacher's Assistant
Alegrias Childcare
10.2022 - 01.2024
- Developed and implemented strategies to improve student engagement.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Authorization Specialist
Mckesson, Prior
08.2019 - 11.2021
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Verified eligibility and compliance with authorization requirements for service providers.
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Contributed to a high level of customer service by quickly addressing questions or concerns from patients regarding their coverage or denials.
- Improved patient satisfaction with timely and accurate processing of prior authorizations for medications and procedures.
- Provided training to new staff members on the intricacies of various insurance plans and their specific prior authorization requirements.
Behavioral Health Technician
Marc Community Resources, Behavioral health Paraprofessional
Mesa, AZ
03.2015 - 04.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Mountain View High School
Associate of Science - Surgical Technology
Brookline College - Tempe
Tempe 10.2023 - 03.2025
Skills
- Critical Thinking
- Active Listening
- Relationship Building
- Customer Service
- Reliable & Trustworthy
- Conflict Resolution
- First Aid/CPR
- Training & Development
- People Skills
- Problem Resolution
- Planning & Organizing
- Microsoft Office
- Computer Skills
- Active Learning
- Energetic and Enthusiastic
- Punctual and Reliable
- Time Management
- Email and Telephone Etiquette
- Safety Procedures
- Teamwork and Collaboration
Certification
First Aid and CPR certified
Level 1 fingerprint clearance
Summary
Strong background within Healthcare care roles from Behavioral Health Tech to current Surgical Tech Student. A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Timeline
Associate of Science - Surgical Technology
Brookline College - Tempe
10.2023 - 03.2025
Daycare Teacher's Assistant
Alegrias Childcare
10.2022 - 01.2024
Authorization Specialist
Mckesson, Prior
08.2019 - 11.2021
Behavioral Health Technician
Marc Community Resources, Behavioral health Paraprofessional
03.2015 - 04.2018
High School Diploma -
Mountain View High School