Alexandria Pacheco
Tempe,AZ
Summary
Dedicated to conforming with internal policies and standards. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Medical Assistant Student Intern
Banner Desert Pediatrics Endocrinology
Mesa, AZ
07.2024 - 09.2024
- Prepared treatment rooms for patient examinations, keeping them neat and clean at all times.
- Verified patient data by interviewing patients; recording medical histories; confirming purpose of visit.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Checked vital signs such as temperature, respiration rate, height and weight measurements for accuracy.
- Ensured that exam rooms were stocked with necessary forms and supplies prior to each appointment.
- Faxing, emailing, and scanning papers to patients, pharmacies, and into patient's charts
- Contacting patients and reading back the doctor's messages and/or patients lab results
Customer Service/Bookkeeper
Frys Food Store 607
Tempe, AZ
01.2021 - Current
- Ensured accuracy in all accounting entries and records.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Documented transaction details to track and manage financial data.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Handled sensitive financial information with confidentiality and integrity.
- Received and recorded cash, checks and transfers.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Matched orders with invoices and recorded required information.
Font End/Front End Cashier
Frys Food Store 607
Tempe, AZ
09.2019 - Current
- Greeted customers warmly and asked if they needed help.
- Answered customers' questions about products, prices and availability.
- Informed customers of current sales promotions and discounts available.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures, and customer services.
Front End Courtesy Clerk
Frys Food Store 607
Tempe, AZ
10.2018 - Current
- Greeted customers and provided friendly customer service.
- Answered customer questions regarding product availability, pricing, promotions..
- Performed additional duties and assistance to other team members as requested by supervisor or manager.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
- Followed opening and closing procedures as outlined by management.
Education
Certificate - Medical Assisting
Pima Medical Institute
Mesa, AZ09-2024
High School Diploma -
Marcos De Niza High School
Tempe, AZ05-2019
Associate Degree in General Studies -
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05-2019
Skills
- Patient Documentation
- Organized
- Communication
- Empathize
- Bookkeeping
- Adaptability
- Teamwork
- Multi-tasker
Timeline
Medical Assistant Student Intern
Banner Desert Pediatrics Endocrinology
07.2024 - 09.2024
Customer Service/Bookkeeper
Frys Food Store 607
01.2021 - Current
Font End/Front End Cashier
Frys Food Store 607
09.2019 - Current
Front End Courtesy Clerk
Frys Food Store 607
10.2018 - Current
Certificate - Medical Assisting
Pima Medical Institute
High School Diploma -
Marcos De Niza High School
Associate Degree in General Studies -
Maricopa Community Colleges - Mesa Community College