Alexandria Parker
Lake Jackson,TX
Summary
Logistics Operator experienced in materials handling and documentation management. Achieved accurate inventory control and safe loading and unloading through effective communication and problem-solving skills. Focused on streamlining processes and ensuring timely deliveries to maintain high operational performance standards.
Overview
12
12
years of professional experience
Work History
Logistics Operator
Dow Chemical
Freeport, TX
10.2022 - Current
- Maintained inventory records in SAP, supporting timely material availability and stock reconciliation.
- Inspected freight, trailers, and containers for compliance with safety and quality requirements.
- Operated forklifts and material handling equipment to move raw materials and finished products safely.
- Trained new operators on loading procedures, site safety practices, and warehouse workflows.
- Solved shipment discrepancies by conducting thorough investigations and collaborating with team members.
- Trained new employees on company procedures, ensuring a smooth transition into the workplace.
- Managed loading and unloading processes to minimize damages and maintain product quality.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Updated and maintained databases to track shipments and inventory.
- Operated production equipment while maintaining safety standards and consistent output quality.
- Coordinated workflow across shifts to support smooth handoffs and continuous operations.
- Inspected finished products for defects and ensured compliance with specifications.
- Trained new team members on operating procedures, safety protocols, and quality checks.
- Assisted with routine maintenance tasks to keep equipment functioning efficiently.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork among peers.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Prepared reports and technical documentation of day-to-day production processes.
General Cleaner and Supervisor
Marsden South
Freeport, TX
03.2020 - 10.2022
- Maintained clean, safe facilities by sweeping, mopping, dusting, and sanitizing high-traffic areas.
- Inspected restrooms, hallways, and common spaces to ensure consistent cleanliness and supply readiness.
- Operated floor care equipment to support deep cleaning and uphold site appearance standards.
- Replenished soap, paper products, and sanitation supplies to prevent service interruptions.
- Followed safety procedures and chemical handling instructions to complete cleaning tasks properly.
- Removed trash, debris, and spills promptly to reduce hazards and support orderly workspaces.
- Trained new staff on cleaning routines, equipment use, and quality expectations for assigned areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Maintained a safe working environment by promptly addressing spills and potential hazards.
- Increased client satisfaction through meticulous attention to detail in all cleaning tasks performed.
- Used time management and efficient cleaning methods to meet deadlines.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Organized and used industrial cleaning products following strict safety procedures.
- Offered exceptional customer service through prompt resolution of client concerns or special requests regarding facility cleanliness.
- Supported inventory management with timely replenishment of cleaning supplies when necessary, avoiding stock shortages.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Provided assistance to other staff members with cleaning of difficult areas.
- Supervised supplies in inventory and submitted reorder requests.
- Improved team performance by coaching employees and reinforcing consistent work practices.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Front Desk Receptionist and Manager
Texas Inn & Suites
Clute, TX
10.2014 - 02.2020
- Managed guest check-in and check-out processes, verifying reservations and payment details.
- Coordinated room assignments, housekeeping updates, and front desk communications.
- Processed payments, folios, and cash drawer transactions with accuracy.
- Answered multi-line phones, directed calls, and resolved guest inquiries promptly.
- Maintained guest records, reservation logs, and daily shift reports.
- Resolved guest concerns professionally, escalating issues when necessary.
- Trained new reception staff on front desk procedures and service standards.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained an organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgment and critical thinking skills.
- Directed front desk, housekeeping, and maintenance operations to ensure consistent guest service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Science - Criminal Justice
Texas A&M University Corpus Christi, Tx
Corpus Christi, TX05-2020
Process Technology - Chemical And Refineries
Brazosport College
Lake Jackson, TX12-2025
Associate of Arts - Sociology
Brazosport College
Lake Jackson, TX05-2017
Skills
- Materials handling
- Load planning
- Inventory management
- Continuous improvement
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Effective communication
- Teamwork
- Excellent communication
- Adaptability
- Written communication
- Task prioritization
Timeline
Logistics Operator
Dow Chemical
10.2022 - Current
General Cleaner and Supervisor
Marsden South
03.2020 - 10.2022
Front Desk Receptionist and Manager
Texas Inn & Suites
10.2014 - 02.2020
Process Technology - Chemical And Refineries
Brazosport College
Bachelor of Science - Criminal Justice
Texas A&M University Corpus Christi, Tx
Associate of Arts - Sociology
Brazosport College