Summary
Overview
Work History
Education
Timeline
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Alexandria Parks

Fort Stockton,TX

Summary

Hardworking professional with several years of professional experience. Well-organized in coordinating anything I do. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history. A fast learner. Love talking to people and meeting new people.

Overview

5
5
years of professional experience

Work History

Hospital Admissions

Pecos County Memorial Hospital
Fort Stockton, TX
11.2024 - Current
  • Handled insurance claim duties and verified that each met standards of admissions.
  • Coordinated admissions process from initial inquiry to enrollment, ensuring a smooth and efficient experience.
  • Greeted incoming patients and families, answered questions, and provided directions to appropriate departments.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Transcribed recorded practitioners' diagnoses and recommendations into medical records.
  • Ensured compliance with all applicable federal and state regulations regarding healthcare admissions.
  • Assisted with creating new policies and procedures related to patient admissions processes.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Provided customer service support by responding promptly to inquiries via phone or email.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Processed admissions paperwork including consent forms, medical records requests, financial documents, and other related materials.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Verified patient insurance information and obtained authorizations for services from insurance companies.
  • Completed relevant insurance and other claim forms.
  • Communicated with patients with compassion while keeping medical information private.
  • Performed data entry tasks to update patient information in the hospital's database systems.
  • Assisted with hospital admissions paperwork as needed.

FedEx Driver (Seven D)

William Sadler
Fort Stockton, TX
04.2024 - 08.2024
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Delivered goods and services to customers on time and in excellent condition.
  • Documented daily mileage, gas, and other data.

Walmart Apperal Team Lead

Walmart
Fort Stockton, TX
04.2022 - 12.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Ensured compliance with company policies and procedures throughout the team.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Organized regular meetings with all stakeholders to ensure clear communication between departments.
  • Coordinated resources across multiple teams to achieve project goals within budget constraints.
  • Provided support to junior staff during peak periods of workloads.
  • Created detailed reports on team activities as requested by management.
  • Motivated staff through positive reinforcement techniques.

Car Salesperson

Ram Country
Fort Stockton, TX
03.2020 - 02.2021
  • Greeted customers and provided product information.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Conducted test drives for prospective buyers.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Advised customers on financing options and warranties available for their purchase.
  • Developed relationships with potential buyers through phone calls and emails.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
  • Analyzed market trends to determine competitive pricing strategies for vehicles on the lot.
  • Created detailed reports of daily sales activities for management review.
  • Provided follow-up customer service after a car sale was completed.
  • Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
  • Negotiated prices with customers who wanted to buy used cars from the dealership's lot.

Education

High School Diploma -

Gray’s Creek High School
Hope Mills, NC
06-2013

Timeline

Hospital Admissions

Pecos County Memorial Hospital
11.2024 - Current

FedEx Driver (Seven D)

William Sadler
04.2024 - 08.2024

Walmart Apperal Team Lead

Walmart
04.2022 - 12.2023

Car Salesperson

Ram Country
03.2020 - 02.2021

High School Diploma -

Gray’s Creek High School

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Alexandria Parks