Alexandria Petrov
Chino Hills,California
Summary
Dedicated cosmetologist and customer service professional with a strong background in hospitality, banking, beauty, and client relations. Proven ability to build positive relationships, communicate effectively with diverse customers, and provide personalized service while maintaining professionalism in fast-paced environments. Skilled in identifying customer needs, resolving concerns, following safety and security procedures, and delivering effective solutions. Bilingual, hardworking, adaptable, and motivated to bring exceptional service, teamwork, and a positive attitude to a Flight Attendant role.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Hairstylist/Assistant
Latitude Loft
Anaheim, California
04.2025 - 08.2026
- Provide personalized hair services while creating a welcoming and professional client experience
- Consult with clients to understand their needs and recommend appropriate services
- Maintain strict sanitation and cleanliness standards for tools, stations, and equipment between clients
- Follow established safety and sanitation procedures when handling professional hair products and equipment
- Work efficiently in a fast-paced environment while maintaining attention to detail and client comfort
- Communicate with clients and team members to ensure a smooth and positive experience
Receptionist
House of Lange Hair Design
Irvine, California
04.2024 - 01.2025
- Greeted clients and provided a welcoming, professional experience from arrival through checkout
- Scheduled and managed appointments using booking software while coordinating changing schedules
- Answered phone calls and responded to client questions regarding services and products
- Handled client concerns professionally and worked to resolve issues effectively
- Communicated with stylists and staff to ensure smooth daily operations
- Maintained organization and professionalism in a busy customer-facing environment
- Maintain a clean, organized environment and support salon sanitation standards
- Remain composed and professional while managing multiple client needs in a fast-paced setting
Teller
Wells Fargo
Irvine, California
12.2022 - 08.2023
- Provide professional customer service while accurately processing a high volume of transactions
- Follow established security and operational procedures when handling cash and sensitive customer information
- Maintain customer confidentiality and protect private financial information
- Identify customer needs, answer questions, and provide appropriate information regarding banking services
- Maintain accuracy and attention to detail while balancing cash and completing transactions
- Collaborate with team members to maintain a secure, organized, and efficient branch environment
- Followed strict security and operational procedures, maintained accuracy during cash audits and transaction verification
Crew Lead
1-800 Packouts
Chino, California
06.2020 - 05.2022
- Led a team while coordinating customer property collection, transportation, and delivery services
- Communicated professionally with customers, adjusters, and community partners to coordinate services
- Provided solutions to customer inquiries and requests while maintaining a high level of professionalism.
- Followed established procedures to safely handle and protect customer belongings
- Managed time-sensitive deliveries and installations while meeting committed deadlines
- Worked effectively in physically demanding and fast-paced environments
Education
Cosmetology -
Fullerton College
Fullerton, CA10-2024
Skills
- Customer Service
- Effective Communication
- Conflict Resolution
- Teamwork
- Problem Solving
- Sales
- Leadership
- Adaptability
- Time Management
- Professionalism
- Attention to detail
- Safety & Sanitation
Languages
Bulgarian
Native/ Bilingual
Certification
- Cosmetology
Timeline
Hairstylist/Assistant
Latitude Loft
04.2025 - 08.2026
Receptionist
House of Lange Hair Design
04.2024 - 01.2025
Teller
Wells Fargo
12.2022 - 08.2023
Crew Lead
1-800 Packouts
06.2020 - 05.2022
Cosmetology -
Fullerton College