Alexandria Pondexter
Houston,TX
Summary
Experienced non-medical Care Provider offering 3 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver
Gold Star Home Care
04.2024 - 01.2025
- Assisted patients with self-administered medications.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Senior Caregiver
New Beginnings Home Care
04.2023 - 04.2024
- Managed multiple priorities simultaneously while remaining focused on delivering exceptional quality care.
- Served as a liaison between patients, families, and healthcare providers to facilitate seamless care delivery across various settings.
- Utilized effective communication skills to address any concerns or questions from clients or their family members.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Caregiver
Care.com
08.2022 - 03.2023
- Created personalized care plans for each client based on their individual needs and preferences
- Maintained a clean and organized living environment for clients by performing light housekeeping duties
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
- Managed medical appointments and transportation arrangements for clients as needed
- Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
- Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor
- Documented daily observations including changes in behavior or health conditions
- Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
- Supported individuals with mobility challenges through proper transfer techniques using assistive devices when required
- Assisted with physical therapy exercises as directed by healthcare professionals
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted Living/Nursing Home Health Aide
N
02.2022 - 03.2023
- Assisted patients in maintaining mobility by supporting them during ambulation and transfers.
- Observed strict infection control protocols to minimize risks of cross-contamination between patients.
- Improved patient care by providing attentive and compassionate assistance with daily living activities.
- Adapted communication strategies according to each resident''s unique cognitive capabilities or language preferences, ensuring clear understanding and effective exchange of information.
- Administered medications accurately under the supervision of a Registered Nurse, contributing to effective treatment plans.
Customer Service Representative
Pondexter & associates
11.2021 - 02.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High school diploma -
Skills
- Customer service
- Food safety
- Communication skills
- Time management
- Proficient in medical terminology
- Patient companionship
- Client transportation
- Dementia care
- Childcare
- Caregiving
- Elderly care
- Patient assessments
Certification
- Fingerprint Clearance Card, 04/24, Present
- Driver's License, 03/24, Present
- First Aid Certification, 05/23, Present
- CPR Certification, 05/23, Present
- Article 9, 04/23, Present
- Direct Care Worker, 10/24, 10/26
- Abuse and Neglect, 10/24, 10/26
- Food Safety Certification, ServSafe Food Handler
Willing To Relocate
Houston, TX
Personal Information
Authorized To Work: US for any employer
Timeline
Caregiver
Gold Star Home Care
04.2024 - 01.2025
Senior Caregiver
New Beginnings Home Care
04.2023 - 04.2024
Caregiver
Care.com
08.2022 - 03.2023
Assisted Living/Nursing Home Health Aide
N
02.2022 - 03.2023
Customer Service Representative
Pondexter & associates
11.2021 - 02.2022
High school diploma -
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