Alexandria Portan
APO,AE
Summary
High-performing leader offering 20 years of kitchen and cooking experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
Overview
20
20
years of professional experience
Work History
Cook Lead 40 Hours/week WG-6 Step 2
Aviano Fightline CDC
01.2023 - Current
- Ordered, scheduled and received food deliveries for two facilities (CDC and AYP school-age program)
- Developed and maintained professional relationships with prime vendor to acquire high-quality products.
- Conducted weekly food shopping for two facilities as GPC card holder.
- Maintained 2 cardholder accounts and worked with management and resource advisor to review budget for new fiscal year.
- Fostered positive work environment, promoting teamwork and open communication among kitchen staff.
- Managed daily kitchen operations, including food purchasing, quality assurance and planning menu substitutions when necessary.
- Managed diverse kitchen staff consisting of local nationals and American civilians. Organized schedules and maintained adequate coverage for all shifts.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
Stay at Home Parent
Homemaker
04.2007 - 01.2023
- Parent 168 Hours/Week
- Provided healthy, nutritious meals and snacks daily
- Managed time and performed quality work to clean home weekly
- Managed appointments, balancing schedules and avoiding overbooking
- Organized entertainment for parties and events
- Managed household calendars and events
- Transported passengers, packages and equipment while observing safety and traffic regulations
- Ensured schedules were followed, appointments kept, and attendance to school was on time
- Nursed illnesses and managed medication administration
Key Spouse Volunteer
USAF Air Demonstration Squadron
03.2019 - 01.2021
- Led fundraising sale, made and sold breakfast burritos to bring in $200 towards squadron's booster club
- Responded promptly to squadron spouse questions and quickly resolved issues, cultivating strong, long-term relationships
- Organized and hosted quarterly spouse morale events
- Provided resources and served as conduit for communications
- Worked closely with squadron First Sergeant to support and organize events
- Collaborated positively with peers and members to maintain friendly, supportive and cooperative atmosphere
- Planned and organized merchandise sales for fundraising
- Maintained communication and support during 2020 COVID-19 lockdown
In Home Childcare Provider
Self-employed
08.2011 - 06.2016
- Met children's nutritional needs with well-prepared meals and snacks.
- Supported emotional and social needs of children under care with compassionate support during challenging episodes.
- Balanced children's schedules around play, rest and learning activities.
- Improved children's behavior by modeling appropriate choices, using positive reinforcement and correcting inappropriate actions
- Minimized spread of germs with thorough cleaning and sanitizing.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Promoted healthy lifestyles through the preparation of nutritious meals and engaging in regular physical activities with children
Manager
Rubio's Fresh Mexican Grill
05.2005 - 12.2006
- Complied with health and fire codes with strong oversight of food storage, preparation and cleaning procedures
- Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
- Worked with FOH and BOH staff to support superior service delivery
- Protected restaurant profits with good security protocols, supply management strategies and team scheduling expertise
- Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
- Counted cash and receipts and completed bank deposits
- Investigated and resolved complaints regarding food quality, service and accommodations
- Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity
Drive Thru Cashier
Burger King
11.2003 - 05.2005
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Education
Bachelor of Science - Business Administration Management (in Progress)
Troy University
Currently AttendingSkills
- Food Safety Standards
- Purchasing
- ServSafe Manager Certification
- Professional Attitude
- Customer Service and Rapport
- Strategic Planning
- Team Collaboration and Leadership
- Food Preparation
Timeline
Cook Lead 40 Hours/week WG-6 Step 2
Aviano Fightline CDC
01.2023 - Current
Key Spouse Volunteer
USAF Air Demonstration Squadron
03.2019 - 01.2021
In Home Childcare Provider
Self-employed
08.2011 - 06.2016
Stay at Home Parent
Homemaker
04.2007 - 01.2023
Manager
Rubio's Fresh Mexican Grill
05.2005 - 12.2006
Drive Thru Cashier
Burger King
11.2003 - 05.2005
Bachelor of Science - Business Administration Management (in Progress)
Troy University
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