Alexandria Rembert
Globe,AZ
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Cal Ranch
Globe
10.2022 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
Sales Associate
Tractor Supply Company
Payson, Arizona
10.2020 - 03.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Cake Decorator
Frys food
Globe, Arizona
04.2022 - 10.2022
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
Kitchen Manager
Ritos Mexican food
Phoenix, Arizona
03.2018 - 07.2022
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Education
High School Diploma -
Trevor Browne High School
Phoenix, AZ05-2007
Skills
- Recruiting and interviewing
- Product and service knowledge
- Employee Scheduling
- Task Delegation
- Operations Management
- Project management abilities
- Business Development
Timeline
Assistant Manager
Cal Ranch
10.2022 - Current
Cake Decorator
Frys food
04.2022 - 10.2022
Sales Associate
Tractor Supply Company
10.2020 - 03.2024
Kitchen Manager
Ritos Mexican food
03.2018 - 07.2022
High School Diploma -
Trevor Browne High School