Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Rhyne

Jasper,GA

Summary

I have been a Dental Assistant for about seven years. I started at Dentistry for Children as their treatment coordinator and soon became obsessed with learning the dental field. I then asked to be trained for hygiene assisting, xrays and sterilization while still maintaining my position as the treatment coordinator. I also kept inventory for them and completed all ordering for the office. After I learned what I thought was everything I could learn from D4C. I then relocated to North Georgia and was quickly hired at Hickory flat. I have worked there twice. The first time in 2021 I started as the receptionist for only a week and their traveling pedo team asked for me. I only worked with that team as a temp. for one day and the Doctor went above me to have me as his assistant. After a year of traveling for sedations I decided to change career paths. I worked for a small time as a CNA and with in six months I returned to the dental field. Hickory flat hired me right back but this time as a general assistant. Since I have been back I assist the general doctor three days a week and two other speciality doctors two days a week. Perio being one and pedo being the other. Patient care is my up most priority however for perio surgeries I also verify and send pre authorizations when needed to ensure I give the patient the best estimate to my knowledge for an out of pocket cost for a procedure. Considering implants, implant bridges, overdentures etc. can be so costly. I do the same for pedo because my doctor stresses about meeting production numbers and I ensure both schedules are full.

Overview

9
9
years of professional experience

Work History

Dental Assistant

Hickory Flat Dental
10.2023 - Current
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for 6 or more procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared patient x-rays and images for dentist review.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Scheduled and confirmed patient appointments.
  • Kept providers meeting their production goals.

CNA

Pruitt Healthcare
01.2023 - 09.2023
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.

Lead Pediatric Sedation Dental Assistant

Hickory Flat Dental
05.2021 - 01.2023

Verified insurance for sedation. Sent pre- authorizations for sedations/ dental treatment to be paid for.


Collected medical history information for potential sedation patients to "pre-screen" for to ensure they met the medical guidelines for IV sedation.


Scheduled appointments.


Completed sedation consults.


Kept the providers production at a goal they wanted to meet.

Treatment Coordinator

Dentistry For Children
09.2017 - 04.2022
  • Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Enhanced office productivity by implementing new organizational systems and processes.
  • Assisted dentists in the development of customized treatment plans, ensuring optimal patient outcomes.

Office Manager

The Cleaning Authority
11.2014 - 08.2017
  • Team lead- cleaned 4 to 5 homes daily.
  • worked my way up to office manager
  • Answered emails and calls promptly from clients.
  • Inspected cleanings
  • Completed schedules for 16 teams and almost a hundred customers per day
  • Kept employees/ clients schedules for weekly, bi-weekly or monthly schedules organized.
  • Completed pay roll
  • experience with quickbooks
  • held daily team meetings
  • In charge of hiring and firing people.
  • performed drug test (mouth swabs) on new hires.

Education

Certified Nursing Assistant License - Nursing

Calhoun School of Nursing
Calhoun Ga
09.2022

Expanded Duties - Dental Assisting

Columbus State
Columbus Ga
11.2021

High School Diploma -

Dutch Town High School
Hampton Ga
05.2010

Skills

  • Patient Relations
  • Procedure Support
  • Patient Counseling
  • Inventory Management
  • Order placing through Henry Schein
  • Great at meeting production
  • Strong point- Selling periodontic surgeries,
  • Completing full mouth restorations with doctors
  • Guiding patient with correct home care
  • Suture removal

Timeline

Dental Assistant

Hickory Flat Dental
10.2023 - Current

CNA

Pruitt Healthcare
01.2023 - 09.2023

Lead Pediatric Sedation Dental Assistant

Hickory Flat Dental
05.2021 - 01.2023

Treatment Coordinator

Dentistry For Children
09.2017 - 04.2022

Office Manager

The Cleaning Authority
11.2014 - 08.2017

Certified Nursing Assistant License - Nursing

Calhoun School of Nursing

Expanded Duties - Dental Assisting

Columbus State

High School Diploma -

Dutch Town High School
Alexandria Rhyne