Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Rios

San Antonio

Overview

2
2
years of professional experience

Work History

Housekeeping Cleaner

HHS Environmental Services
San Antonio
03.2025 - Current
  • Ensured that all health standards were met during cleaning operations.
  • Responded promptly to requests from nurses or doctors for special cleaning projects.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Followed safety procedures when handling hazardous materials.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Maintained a neat appearance of all work areas throughout the day.
  • Transported soiled linen to laundry area for washing.
  • Sanitized surfaces using chemical cleaners to prevent spread of germs.
  • Stocked shelves with supplies such as toilet paper and soap.

Customer Service Representative

Conduit Global
San Antonio
01.2025 - 03.2025
  • Answered customer inquiries via phone, email, and chat.
  • Developed positive relationships with customers through friendly interactions.
  • Answered customer inquiries and provided accurate information regarding their debit cards.
  • Provided exceptional customer service to ensure customer satisfaction.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered inbound calls, chats and emails to facilitate customer service.

Retail Worker

Target
San Antonio
10.2024 - 01.2025
  • Performed opening and closing duties such as counting money, balancing registers.
  • Maintained store security by monitoring customers' activities within the store premises.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Organized the checkout area to ensure all items were stocked properly.
  • Processed cash, credit, and check payments accurately and efficiently.
  • Maintained a clean and orderly checkout area.
  • Greeted customers in a friendly and professional manner.
  • Checked IDs for age-restricted purchases such as alcohol or cigarettes.
  • Followed company policies regarding payment methods, discounts, refunds.

Daycare Worker

Madonna Center
San Antonio
03.2024 - 10.2024
  • Developed age-appropriate curriculums to meet the individual needs of each child.
  • Engaged children in creative play activities such as art projects, music time, story time.
  • Established good relationships with families through open communication about their child's progress.
  • Provided support during nap times by reading stories or performing other calming activities with the children.
  • Participated in field trips with the daycare group to provide additional learning opportunities for the kids.
  • Monitored children's play activities to ensure safety.

Customer Service Representative

Media Riders
San Antonio
02.2023 - 09.2024
  • Assisted clients with Medicaid questions regarding their dental plan and renewals, answering questions and providing guidance throughout the process.
  • Provided customer service by answering product and service related questions.
  • Greeted customers and responded to inquiries in a timely manner.
  • Consistently met daily performance goals set by management team members.
  • Answered phone calls and directed them to appropriate personnel.
  • Answered customer inquiries promptly and professionally.

Education

High School Diploma -

Memorial HS
San Antonio, TX
06-2018

Skills

  • Sanitation methods
  • Attention to detail
  • Customer service
  • Communication skills
  • Customer-oriented
  • Cash handling
  • Payment processing

Timeline

Housekeeping Cleaner

HHS Environmental Services
03.2025 - Current

Customer Service Representative

Conduit Global
01.2025 - 03.2025

Retail Worker

Target
10.2024 - 01.2025

Daycare Worker

Madonna Center
03.2024 - 10.2024

Customer Service Representative

Media Riders
02.2023 - 09.2024

High School Diploma -

Memorial HS

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Alexandria Rios