Summary
Overview
Work History
Education
Skills
Timeline
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Alexandria Rose Moller

Alexandria Rose Moller

Williamston,SC

Summary

Energetic customer service professional eager to deliver positive, memorable experience to every customer. Consistently exceed expectations with strong time management and multitasking abilities. Quick learner and hard worker with natural charismatic personality.

Overview

3
3
years of professional experience

Work History

Host

Rigsbys
07.2024 - 01.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Service Liason

Recovery Concepts Of The Carolina Upstate, LLC
06.2022 - 09.2024
  • Prepared documentation for patient files and resources for counselor to utilize.
  • Presented existing and prospective customers with valuable information to aid decision-making.
  • Assisted in customer accounts.
  • Met and exceeded daily service quality and performance goals.
  • Made informed decisions under stressful circumstances.
  • Managed time by prioritizing workload and juggling multiple tasks simultaneously.
  • Engaged with customers to understand needs, resolve issues, and answer questions.
  • Referred customers to appropriate departments or personnel to swiftly resolve issues.
  • Served as friendly first point of contact for customer inquiries.
  • Provided key information to supervisors regarding customer issues or complaints. Added a cheerful disposition to the workplace culture.
  • Used good judgment to help solve problems.

Server

Skins Hot Dogs
06.2022 - 02.2023
  • Greeted guests promptly, shared daily specials and collected drink orders to offer superior service.
  • Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty.
  • Answered phones to take orders for customer pick up or delivery.
  • Transported food products, cleaned tables and counters, and stocked dining room supplies.
  • Used POS system to accurately input orders and process payments.
  • Fostered fun atmosphere and family-style work environment consistent with company brand.
  • Memorized menu items, recipes and daily specials to answer questions and make recommendation to customers.
  • Greeted all guests with smile and friendly welcome.
  • Monitored tables, offering add-ons and checking on guest satisfaction.
  • Assisted guests with making menu choices and took note of special requests.
  • Completed opening and closing checklists according to set standards.
  • Handled multiple tables simultaneously with high service quality.
  • Engaged customers in friendly conversation to build connections and increase satisfaction.
  • Used slow periods to restock serving stations and wrap silverware.
  • Communicated with kitchen staff regarding patient requests and questions.
  • Controlled flow of food from kitchen to dining room to meet time targets.
  • Prepared itemized checks, including total meal costs and sales taxes.
  • Addressed and resolved customer concerns quickly, working with management to fix complex issues.
  • Upheld high sanitation and safety standards while delivering and serving food.

Education

Associate of Arts - Early Childhood Education

Tri County Tech
Pendleton, SC
01-2026

Skills

  • Great attitude
  • Amazing working with children
  • Professional
  • Dependable
  • Customer service
  • Team collaboration

Timeline

Host

Rigsbys
07.2024 - 01.2025

Service Liason

Recovery Concepts Of The Carolina Upstate, LLC
06.2022 - 09.2024

Server

Skins Hot Dogs
06.2022 - 02.2023

Associate of Arts - Early Childhood Education

Tri County Tech

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Alexandria Rose Moller