Summary
Overview
Work History
Education
Skills
Timeline
Languages
Generic
Alexandria Schrauwen

Alexandria Schrauwen

Medical Aesthetician
Orlando,FL

Summary

Exceptionally resourceful Medical Esthetician with 13 + years of experience in the Aesthetic field. Committed to maintaining the highest standards of service and patient care. Highly knowledgeable individual with a successful track record of designing tailored treatment plans for patients. Proven ability to educate patients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clientele. Seeking to maintain full-time position that offers professional challenges, growth opportunities , utilizing interpersonal skills, strategic partnerships and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Licensed Medical Aesthetician /Small Business Owner

Bare Aesthetics
2016.10 - Current

Bare Aesthetics was created in October 2016 as a sole proprietor business providing patients with advanced in home skincare procedures, customized treatment plans, personalized consultations and overall skincare health and wellness.


  • Responsible for performing thorough skin assessments, enabling tailored treatment plans for each individual's needs. Educated clients on proper skincare routines, leading to improved long-term results and overall wellbeing.
  • Customized facials, chemical peels, enzyme facials, tri-light led therapy, HF machine, dermaplaning, micro-needling, full body waxing, brow tinting and brow laminating.
  • Designed promotional materials and marketing campaigns via social media platform that attracted new clientele while maintaining existing customer loyalty.
  • Streamlined appointment scheduling process, resulting in increased efficiency and higher booking rates.
  • Increased client retention rate by consistently delivering exceptional customer service and follow-up care.
  • Attended professional development workshops regularly to stay informed on industry best practices, enhancing client experiences as a result.
  • Conducted educational seminars on skincare topics, empowering clients to make informed decisions about their personal care routines.
  • Managed inventory effectively, reducing waste while ensuring adequate stock levels were maintained at all times.
  • Participated in community events, generating brand awareness and attracting potential business opportunities.
  • Sterilized equipment for patient treatments. Maintained a clean, hygienic, and safe environment for clients by adhering to strict sanitation guidelines and protocols.
  • Utilized advanced technology and techniques to deliver effective non-surgical aesthetic procedures.
  • Successfully treated a diverse range of skin conditions, including acne, rosacea, and hyperpigmentation, through targeted therapies and treatments.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Lead Medical Aesthetician

Macinnis Dermatology
2018.10 - 2020.03
  • Developed customized treatment plans tailored to individual needs, leading to improved skin health outcomes for numerous clients over time.
  • Conducted thorough skin analyses using advanced diagnostic equipment, enabling accurate diagnosis and effective treatment strategies.
  • Regularly attended professional development seminars to stay current with industry advancements, benefitting both the clinic and clients.
  • Consulted with clients to determine their aesthetic goals, then devised appropriate treatment strategies accordingly.
  • Performed various facial treatments including chemical peels, microdermabrasion, micro-needling, PRP micro -needling, waxing, eyebrow tinting and dermaplaning techniques effectively.
  • Reduced the recurrence of skin issues by educating patients on proper skincare routines and product usage.
  • Trained junior estheticians in advanced techniques and best practices, elevating the overall quality of service provided at the clinic.
  • Assisted physicians with non-surgical cosmetic procedures, ensuring optimal results and minimal discomfort for patients.
  • Created repeat business by developing long-term relationships with regular customers.
  • Stayed abreast of industry trends to provide patients with the most up-to-date treatment options available.
  • Boosted patient retention rates by fostering strong relationships built on trust and communication.
  • Contributed towards increasing clinic''s online presence through consistent social media activity showcasing treatments and results.
  • Maintained a sterile work environment, adhering to strict sanitation protocols for patient safety. Stocked treatment rooms with proper supplies. Sterilized equipment for patient treatments.
  • Educated guests on current promotions, events and services within store or salon.
  • Handled busy schedules and stayed on top of key deadlines.
  • Recommended retail products for at-home use.
  • Certified versed and knowledgeable in a range of professional products.
  • Recognized nationally for top sales of professional products.

Regional Wax Trainer / Lead Aesthetician

European Wax Center
2012.02 - 2016.08
  • Served as a knowledgeable resource on different types of waxes available based on individual skin types, helping clients make informed decisions about their waxing services.
  • Performed specialized techniques in Brazilian, bikini, and full-body waxing for diverse clientele needs.
  • Enhanced client experience by offering comprehensive pre-appointment preparation instructions, reducing anxiety surrounding the waxing process.
  • Contributed to salon revenue growth by upselling additional products and services during appointments. Exceeded monthly referral goals, maintained highest retail sales and pre-booking of 95% for both regions.
  • Mentored employees, trained new hires, resulting in stronger staff development and increased productivity.
  • Assisted with daily operations such as opening and closing procedures, team meetings and sales operations, scheduling, efficiently set priorities based on schedule while meeting strict deadlines, resolved customer complaints and facilitated conflict resolutions.
  • Assisted in inventory management processes by accurately tracking product usage and ensuring adequate stock levels were maintained at all times.
  • Maintained a clean and sanitized workstation, adhering to strict hygiene standards for client safety.
  • Demonstrated excellent problem-solving skills in addressing unique client concerns or issues, resulting in satisfactory resolutions and positive customer feedback.
  • Collaborated with team members to ensure smooth operations during high-volume periods, enhancing overall performance of the salon.
  • Managed time effectively during appointments, ensuring punctual completion without sacrificing service quality or client satisfaction.
  • Regularly attended industry training sessions to stay up-to-date on the latest trends and techniques in waxing practices for continuous improvement of service offerings.
  • Nationally recognized thru corporate for EWC Stutter Awards for a strong rapport with clients through excellent communication skills, lead for top revenue though upselling at -home products / waxing services -waxing packages and positive reviews and referrals.

Pharmacy Technician

CVS Pharmacy
2008.06 - 2011.12
  • Responsibilities included customer service, daily transactions at POS, maintaining proper up to date insurance and insurance signature logs, record new and existing patient documentation, consult with patients, count/measure/dispense medications, dispense C2's under Pharmacists supervision, upheld inventory levels, regulate inventory for caremark bins and 14 day medication cycles
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Conducted patient follow-ups to confirm medication effectiveness and address concerns.
  • Engaged in continuous learning to stay updated on pharmaceutical practices and products.
  • Managed opening and closing duties for pharmacy.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.

Education

Certified Medical Esthetician - Aesthetics

International Spa Academy
Colorado Springs, CO
12.2011

High School Diploma -

Lyman High School
Longwood, FL
01.2006

Skills

  • Pre-and Post-Operative Care
  • Customized Treatment Plans
  • Proficiency in Dermaplaning, Microdermabrasion, Advanced Skincare Techniques, Chemical Peel and Microneedling PRP
  • Facial Treatment Knowledge and Acne management
  • Scheduling and Time Management
  • Waxing, Tinting and Laminating
  • Medical-grade product knowledge
  • Task Prioritization
  • Collaboration with Medical Professionals
  • Excellent Communication
  • Reliability
  • Attention to Detail

Timeline

Lead Medical Aesthetician

Macinnis Dermatology
2018.10 - 2020.03

Licensed Medical Aesthetician /Small Business Owner

Bare Aesthetics
2016.10 - Current

Regional Wax Trainer / Lead Aesthetician

European Wax Center
2012.02 - 2016.08

Pharmacy Technician

CVS Pharmacy
2008.06 - 2011.12

Certified Medical Esthetician - Aesthetics

International Spa Academy

High School Diploma -

Lyman High School

Languages

English
Native or Bilingual
Alexandria SchrauwenMedical Aesthetician