Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Alexandria Seid

Altoona,PA

Summary

Proven professional with a robust background in transportation and customer service, exemplified during tenure at JEL Pallet. Excelled in route planning and defensive driving, ensuring timely and safe delivery under varying conditions. Demonstrated exceptional interpersonal communication and problem-solving skills, significantly enhancing customer satisfaction and team efficiency.

Overview

5
5
years of professional experience

Work History

Transportation Driver

JEL Pallet
12.2023 - 08.2024

Hi I drove amish workers to and from work monday through friday. I was always there to pick them up. They could depend on me. They worked no matter how terrible the weather was.

  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.

Instacart Shopper

Instacart
12.2022 - 10.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Loaded and unloaded orders at customer's homes or locations.
  • Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
  • Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
  • Balanced multiple priorities effectively in fast-paced environments without compromising quality or timeliness of service.
  • Consulted with customers on food selections and custom order requests.

Shift Manager

Taco Bell
05.2022 - 10.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.

Back of House Team Member

Chick FIL a
08.2021 - 05.2022
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Checked use by dates on food and beverage stock and maintained record of wasted items.
  • Assisted with training new BOH staff members on established processes and goals.
  • Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.
  • Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
  • Upheld a high standard of professionalism in all aspects of work, leading by example for other team members to follow.
  • Prepared food and drinks while following safe food handling procedures.
  • Maintained and sanitized service stations, prep areas, and countertops.

Home Health Aide

Home Insight Llc
09.2019 - 09.2020
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Followed nutritional plans to prepare optimal meals.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

Education

GED -

Carlisle High School
Carlisle, PA
01-2009

Skills

  • Defensive Driving
  • Fuel Efficiency
  • Route Planning
  • Heavy Lifting
  • Logbook management
  • Transportation Regulations
  • Punctuality
  • Traffic laws knowledge
  • Safe Driving Practices
  • Weather Conditions Awareness
  • GPS Navigation
  • Vehicle Maintenance
  • Inclement weather driving
  • Valid Driver's License
  • Problem-Solving
  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Accurate money handling
  • Opening and closing procedures
  • Punctual and Reliable
  • Handling Customer Complaints
  • Energetic and Enthusiastic
  • Relationship Building
  • Team Development
  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Vital signs monitoring
  • Bathing Assistance
  • Housekeeping
  • Dressing assistance
  • Light Housekeeping
  • First aid and safety
  • Mobility support
  • Recording vital signs
  • Client documentation
  • Documentation
  • Behavioral support
  • ADL support
  • Interpersonal Communication

Interests

Hi i love Jesus and going to church I truly have a serving heart Theres been many times i've went over and beyond for people I am a very determined and reliable person I show immense integrity That is probably my strongest gift

Timeline

Transportation Driver

JEL Pallet
12.2023 - 08.2024

Instacart Shopper

Instacart
12.2022 - 10.2023

Shift Manager

Taco Bell
05.2022 - 10.2022

Back of House Team Member

Chick FIL a
08.2021 - 05.2022

Home Health Aide

Home Insight Llc
09.2019 - 09.2020

GED -

Carlisle High School
Alexandria Seid