Alexandria Simpson
Cheyenne,WY
Summary
Hardworking mom enthusiastic about learning the construction supply field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Delivery Driver Manager
Dominos Pizza Inc.
Cheyenne , WY
02.2013 - 12.2017
- Delivered orders to customer doorsteps and business offices.
- Experience working as part of a team and/or individually.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Managed the store when needed
Customer Sales Representative
T.J. Maxx
Cheyenne , WY
09.2011 - 03.2014
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Assisted call-in customers with questions and orders.
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
- Processed received merchandise, arrange merchandise to be floor ready, and handled any damaged per company policy
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Met or exceeded sales, customer service and loyalty program standards.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
- Prepared bank deposits and corporate cash shipments.
- Balanced safe, prepared tills and prepared register bags for next sales date.
Education
High School Diploma -
East High School
Cheyenne, WY05.2012
Skills
- Problem Solving
- Clean Driving Record
- Attention to Detail
- Efficiency and Time Management
- Dependability and Honesty
- Cash Handling
- Stocking and Replenishing
- Reliable Vehicle
- Multitasking
- Customer Service
Hobbies
- Wood burning
- Art (painting, drawing, ceramic, and glass)
- Video games
- Outdoors (camping, fishing, and hunting)
Timeline
Delivery Driver Manager
Dominos Pizza Inc.
02.2013 - 12.2017
Customer Sales Representative
T.J. Maxx
09.2011 - 03.2014
High School Diploma -
East High School