Alexandria Smith
Mount Pleasant
Summary
Knowledgeable Leasing Agent with proven background in leasing properties and maintaining high occupancy rates. Successfully managed tenant relations and lease negotiations, contributing to tenant satisfaction and retention. Demonstrated strong communication and organizational skills. Detail-oriented payroll administrator with a strong focus on accuracy and compliance. Skilled in managing payroll processes for over 100 employees while ensuring confidentiality and adherence to organizational policies, ready to support streamlined financial operations. Results-driven professional with extensive experience in salon management and bookkeeping. Known for strong teamwork orientation and creative problem-solving skills, successfully optimizing inventory controls and enhancing employee performance to drive revenue growth.
Overview
7
7
years of professional experience
Work History
Bookkeeper
Cencare Adult Foster Care Homes
08.2025 - Current
- Balanced checkbooks and wrote out checks to pay residents bills on time while still leaving them with a balance for personal use.
- Reconciled bank statements with internal financial records to maintain consistency and accuracy in reporting.
- Maintained and processed invoices, deposits, and money logs.
Tanning Salon Manager
Mountain Tan
07.2025 - Current
- Oversaw daily salon operations, ensuring compliance with health and safety regulations.
- Provided staff training to enhance performance and professional development.
- Managed inventory levels, optimizing product availability and reducing waste.
- Analyzed sales trends to inform promotional strategies and drive revenue growth.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Oversaw salon employee performance, facility cleanliness, and sales.
Payroll Administrator
Family Home Health Care Services MI
04.2025 - Current
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay 100+ employees.
- Handled on-boarding process for Quickbooks Workforce for newly hired employees.
- Filled out and returned all garnishments, FOC papers, state levies, etc. paperwork
- Submitted health insurance paperwork for employees to receive medical benefits through the company.
Leasing Agent/Office Assistant
Olivieri Management
11.2020 - Current
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Assisted in lease agreement preparation, ensuring compliance with regulations and policies.
- Coordinated tenant move-ins and move-outs, streamlining processes for efficiency.
- Managed tenant inquiries and concerns, fostering positive relationships and enhancing satisfaction.
- Developed marketing materials for available listings, increasing visibility and interest among potential renters.
- Conducted market research to analyze rental trends, informing pricing strategies and occupancy goals.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
- Inventoried and ordered supplies for the office.
Retail Sales Associate
Joann Fabrics
10.2019 - 11.2020
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Executed visual merchandising strategies to enhance product presentation and sales appeal.
- Collaborated with team to streamline checkout processes, improving transaction efficiency.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Education
Associate of Arts - General Liberal Arts And Studies
Mid Michigan College
Mount Pleasant, MI05-2023
High School Diploma -
Beal City High School
Mount Pleasant, MI05-2019
Skills
- Problem-solving skills
- Customer service expertise
- Client relations
- Inventory controls
- Marketing initiatives
- Year-end procedures
- Payroll processing
- Payroll tax filings
- Garnishments processing
- Teamwork orientation
- Property management
- Lease agreements
- Creative problem solving
- Phone and email etiquette
- Cash handling
- Property tours and inspections
- Good computer skills
- Able to work with many different computer programs
- Quickbooks, MiWam, State Court Filing websites
- Word, Excel, Powerpoint, Canva, etc
Timeline
Bookkeeper
Cencare Adult Foster Care Homes
08.2025 - Current
Tanning Salon Manager
Mountain Tan
07.2025 - Current
Payroll Administrator
Family Home Health Care Services MI
04.2025 - Current
Leasing Agent/Office Assistant
Olivieri Management
11.2020 - Current
Retail Sales Associate
Joann Fabrics
10.2019 - 11.2020
Associate of Arts - General Liberal Arts And Studies
Mid Michigan College
High School Diploma -
Beal City High School