Alexandria Smith
West Burlington,IA
Summary
I am a dedicated individual who thrives working in a high volume, fast-paced environment. My past work experience has given me the skills and recourses to excell in customer service rolls and office work.
Overview
16
16
years of professional experience
Work History
Material Expeditor
American Ordnance
Middletown, IA
04.2026 - Current
- Coordinated material flow to ensure timely delivery of components.
- Monitored inventory levels and restocked supplies as needed.
- Communicated with suppliers to confirm shipment schedules and requirements.
- Collaborated with production teams to prioritize material needs effectively.
- Resolved discrepancies in shipping documents and inventory records promptly.
- Developed relationships with key suppliers to ensure optimal service levels at competitive prices.
- Communicated with suppliers regarding backordered items and expedited shipments when necessary.
- Monitored inventory levels to determine when orders should be placed.
Charge
ImpactLife
Burlington, IA
08.2016 - 04.2026
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Worked with donors to understand requirements and provide exceptional customer service.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Set up and rescheduled appointments for recurring donors.
- Learned what it is to be a team leader and provide solid teamwork and customer service skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Deli Clerk
Hy-Vee Inc.
Burlington, IA
07.2012 - 07.2016
- Maintained proper signage and pricing information for displays, cases and counters.
- Handled busy, fast-paced situations and helped customers with relative ease.
Busser/Hostess
Prime Quarter Steak House
Princeton, IL
01.2011 - 06.2012
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School Diploma -
Princeton High School
Princeton, ILSkills
- Time management
- Team leadership
- Scheduling appointments
- Organizational Skills
- New hire training
- Problem solving
- Inventory management
- Interpersonal communication
References
- Becky Parker, RN, Supervisor, ImpactLife. 319-759-2307
- Jennifer Niles, Donor Relations, Southeast Iowa Regional Medical Center. 319-601-6351
- Ambriel Jensen, JWC Wealth Management. 319-850-8878
- Holly Miles, Production Operator. American Ordnance. 319-768-9981
Timeline
Material Expeditor
American Ordnance
04.2026 - Current
Charge
ImpactLife
08.2016 - 04.2026
Deli Clerk
Hy-Vee Inc.
07.2012 - 07.2016
Busser/Hostess
Prime Quarter Steak House
01.2011 - 06.2012
High School Diploma -
Princeton High School