Alexandria Stephenson

Provided exceptional service in a fast-paced, high-energy nightclub environment, ensuring guests received prompt and accurate drink orders.

• Efficiently managed multiple tables, delivering high-quality cocktails and beverages while maintaining a welcoming and engaging demeanor.

• Collaborated with bartenders and other staff to ensure seamless service and a positive guest experience.

• Handled cash, credit card transactions, and balanced nightly sales, ensuring accuracy and accountability.

• Maintained a clean and organized work area, adhering to health and safety regulations.

• Demonstrated extensive knowledge of cocktail ingredients, preparation techniques, and drink presentation.

• Operated efficiently in high-volume setting.
• Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
• Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Increased bar revenue through development and marketing of featured cocktails.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.

• Operated efficiently in high-volume setting.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Carried a high PPA ( $68 ) through the years of employment.
• Increased sales significantly by upselling higher-end products to customers.
• Cultivated warm relationships with regular customers.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.