Alexandria Tatman
Philadelphia,PA
Summary
Diverse professional with experience in Hospitality, Entrepreneurship, and Healthcare. Cultivated a strong work ethic and adaptability, believing no task is beneath contribution. Committed to continuous learning and personal growth, emphasizing integrity and respect in all interactions. Being humble while continuously evolving and learning has no expiration date.
Overview
1
1
Certification
1
1
year of post-secondary education
23
23
years of professional experience
Work History
Patient Services
Children’s Hospital of Philadelphia
Philadelphia, Pa
05.2025 - Current
- Gained diverse experience across multiple roles in patient services.
- Developed and implemented strategies to enhance patient services processes.
- Trained new staff on patient services policies and procedures, ensuring compliance and consistency.
- Managed inventory and ordering processes for the gift shop.
Patient Services
Main Line Health
Paoli, Pennsylvania
10.2023 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained tray flow and delivery for a census of 400+ orders daily
Senior Stylist
Charlie Salon
Philadelphia, Pennsylvania
05.2018 - 10.2024
- Analyzed data from various sources such as surveys or call recordings in order to identify trends or opportunities for improvement in patient services.
- Utilized computer systems to retrieve necessary records or enter data regarding patient services provided.
- Developed strategies for improvement of patient services processes.
- Consulted clients on hairstyles, color choices, and maintenance plans in salon setting.
- Cut, layered, and shaped hair using salon scissors, clippers, and razors.
- Applied color, highlights, and chemical treatments following salon service standards.
- Maintained sanitation of tools, stations, and treatment areas throughout shifts.
- Recommended retail haircare products aligned with client needs and salon services.
Assistant Manager
Rite-Aid Pharmacy
Wilmington, DE
01.2004 - 11.2007
- Managed daily retail store operations, staffing, and customer service.
- Scheduled associates and coordinated coverage for store shifts.
- Trained employees on sales, policies, and service standards.
- Resolved customer concerns and supported frontline staff.
- Reviewed cash handling, registers, and store opening procedures.
- Enforced company policies and maintained store appearance.
- Led team meetings and communicated goals, updates, and procedures.
- Analyzed data from various sources such as surveys or call recordings in order to identify trends or opportunities for improvement in patient services.
- Utilized computer systems to retrieve necessary records or enter data regarding patient services provided.
- Developed strategies for improvement of patient services processes.
Education
Associate of Applied Science - Nutrition And Health
Arizona State University
Tempe, AZ 09.2026 - 11.2026
Licensed Hairstylist - Cosmetology
Aveda Institute
Philadelphia , PA 02.2016 - 12.2016
Pine Forge Academy
Pine Forge , PaSkills
- Patient support
- Customer service
- Patient intake
- Client consultation
- Appointment scheduling
- Process improvement
- Health education training
- Dietary assessment
- Salon Services
Certification
- Sassoon Academy
- Advanced Haircutting theory
- London, UK
Accomplishments
Employee of the month
Children’s Hospital of Philadelphia
May 2025
References
References available upon request.
Timeline
Associate of Applied Science - Nutrition And Health
Arizona State University
09.2026 - 11.2026
Patient Services
Children’s Hospital of Philadelphia
05.2025 - Current
Patient Services
Main Line Health
10.2023 - 08.2025
Senior Stylist
Charlie Salon
05.2018 - 10.2024
Licensed Hairstylist - Cosmetology
Aveda Institute
02.2016 - 12.2016
Assistant Manager
Rite-Aid Pharmacy
01.2004 - 11.2007
Pine Forge Academy