Alexandria Tuttle
Kansas City,KS
Summary
Customer-oriented General Manager with 4 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
35
35
years of professional experience
1
1
Certification
Work History
General Manager Cross Dock
Maersk
10.2022 - Current
- Oversee daily cross dock operations and manage staff ensuring compliance with Osha safety regulations
- Ensure compliance with Dot regulations and manage a fleet of box trucks
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Interacted well with customers to build connections and nurture relationships.
- Analyze data, identify trends and develop strategies to improve key performance indicators
- Recruit, negotiate contracts and onboard new contractors
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Remote Field Area Manager
Pilot Freight
02.2021 - 09.2022
- Field manager servicing 17 Lowes docks located between Kansas City metro, Kansas, and rural Missouri
- Recruit, negotiate and onboard new contractors to secure favorable terms that benefited both parties.
- Full fiscal responsibility for all contractor settlements and territory P&L.
- Analyzed data, identify trends, and developed strategies to improve metrics.
- Fleet management for all the market’s box trucks.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Account Manager
Need It Now Delivers
04.2020 - 01.2021
- Client to customer relationship management over 7 key accounts
- Inbound freight coordination; LTL and FTL
- Ensure clients freight was routed properly
- Driver and Route coordination
Stay at Home Mom and US Army Volunteer
US Army Volunteer
01.2004 - 01.2019
- Large social event planning for military social events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Maintenance Control Officer
US ARMY
01.2001 - 01.2004
- Oversaw the maintenance logistics of the Army’s first Stryker brigade during the transition to modernization
- Managed maintenance team of 56 employees and coordinated repair schedule according to priority level.
- Managed a combat surplus inventory of over 3 billion dollars and procured all necessary supplies for the operation
- Organized the movement of personnel and equipment between railway, boat and airplane during deployments stateside and abroad.
- Increased equipment uptime by implementing a proactive maintenance schedule and addressing issues promptly.
- Reduced downtime for repairs by streamlining the work order process and prioritizing tasks effectively.
- Ensured regulatory compliance with maintenance procedures, maintaining accurate documentation and records.
- Collaborated with 6 maintenance shops to identify areas for improvement and implement necessary changes in maintenance processes.
- Streamlined communication between maintenance staff and management through weekly meetings and detailed reports, ensuring alignment on priorities.
- Analyzed data from completed work orders to identify trends in equipment performance, leading to targeted improvements in maintenance strategies.
- Oversaw safety initiatives within the maintenance department, promoting a culture of hazard awareness and risk mitigation among staff members.
- Coordinated with external contractors for specialized repair or upgrade projects when necessary.
- Tracked maintenance activity using SAMS software to confirm compliance with industry requirements.
- Conducted annual performance evaluations for 8 employees and identified promotion opportunities.
Executive Officer
US Army
- Served as second in command of the unit assisting the company commander with all unit functions.
- Planned, organized and monitored unit training and training schedules.
- Ran the company’s Hazmat program, writing the SOP that was implemented across the entire organization.
- Served as a leader and a mentor to the company’s soldiers assisting in promotions.
- Ran and oversaw the company safety program.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Handled administrative management, personnel issues and supply requirements for unit.
- Double checked inventories and made inventory schedules with supply sergeant.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Double checked travel logistics before movement.
Administrative Manager
US ARMY
01.1989 - 01.2001
- Managed all daily office activities
- Dispatched trucks that ran supplies to soldiers while training
- Led physical activity training
- Completed an Internship at the Pentagon serving as an administrative assistant to the senior officers who were in the career management branch of the military
- Improved office efficiency by implementing streamlined administrative processes and procedures.
Education
MSIR -
Troy University
Montgomery, ALBS -
Jacksonville State University
Jacksonville, ALArmy Logisticians School
Aberdeen, MarylandSkills
- Cross dock management
- Problem-Solving
- Contract Negotiation
- Financial Acumen
- LTL-FTL
- Organization
- Schedule Planning
- Customer service
- Client Relationship Building
- Driving Performance
- Public Speaking
- Routing
- WMS
- Communication
- Data Analysis
- Procurement
- Financial Oversight
- Operational Leadership
- Operational Oversight
- Staff Management
- Market Strategies
- Business Development
- Performance Reporting
- Business Alliances
- Relationship Management
- Negotiation
- New Market Penetration
- Contract Management
- New Business Development
- Business Start up
- Team Building
- Strategic Planning
- Mediation
- Customer Relationship Management
- Supply Chain Management
- P&L Management
Certification
- Hazmat Certified
- DOT Certified
- Lean Sigma Six
- One Pak warehouse certification
- Unit Level logistics leader
Languages
Spanish
Limited Working
Timeline
General Manager Cross Dock
Maersk
10.2022 - Current
Remote Field Area Manager
Pilot Freight
02.2021 - 09.2022
Account Manager
Need It Now Delivers
04.2020 - 01.2021
Stay at Home Mom and US Army Volunteer
US Army Volunteer
01.2004 - 01.2019
Maintenance Control Officer
US ARMY
01.2001 - 01.2004
Administrative Manager
US ARMY
01.1989 - 01.2001
Executive Officer
US Army
MSIR -
Troy University
BS -
Jacksonville State University
Army Logisticians School