Alexandria Tyson
1735 W. Diversey Pkwy 205 Chicago,IL
Summary
Dynamic Associate Account Manager proficient in managing client relationships within fast-paced environments. Demonstrated expertise in project management and effective client communication, showcasing adaptability and strong coachability. Highly organized and detail-oriented, with a proactive approach and a commitment to team collaboration. Career goals include leveraging skills to enhance client satisfaction and drive business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate Account Manager- Commerical Lines
HUB International Limited
Chicago, IL
04.2024 - Current
- Prepared exposure workbooks, marketing exhibits, and premium allocations for a diverse portfolio of 120+ accounts.
- Collaborated with underwriters to obtain quotes, ensure policy accuracy, and facilitate endorsement processing and renewals.
- Managed day-to-day correspondence with the insured, reviewing policy coverage, policy changes, and financing agreements.
- Oversaw tasks of account coordinators, ensuring the accuracy of loss summaries, renewal certificate templates, and any customer service needs.
Account Coordinator- Commercial Lines
HUB International Limited
Chicago, IL
08.2023 - 04.2024
- Compiled detailed loss summaries to support policy renewal kits, following up with the claims adjuster as needed.
- Processed certificates of insurance, evidences of property, and auto ID cards for a diverse portfolio of accounts.
- Acted as a liaison between the insured and their clients regarding certificate-related inquiries and endorsement requirements needed to fulfill contracts.
- Recorded renewal activities and client correspondence within agency management systems.
Property Associate
Jones Lang Lasalle (JLL)
Chicago, IL
10.2022 - 03.2023
- Assisted in managing operations for 6 million square feet of industrial warehouse spaces, driving tenant satisfaction.
- Ensured maintenance budget compliance through consistent updates to ownership teams.
- Streamlined portfolio documentation by organizing critical records including contracts, insurance documents, and contact data.
New Patient Coordinator
Polaris Spine & Neurosurgery Center
Atlanta, GA
06.2019 - 11.2021
- Organized weekly schedules for a team of nine healthcare professionals, averaging over 90 new patients weekly.
- Coordinated referral management alongside marketing initiatives to drive practice expansion.
- Delivered exceptional service through efficient communication and documentation.
Education
Bachelor of Science - Animal Science
University of Georgia
Athens, Georgia12.2020
Skills
- Account Management and Client Relations
- Workflow Optimization
- Report Preparation and Presentation
- A/P and A/R Proficiency
- Team-Oriented Project Coordination
- Microsoft Office Suite (Excel, PowerPoint, Word)
Certification
- Illinois Property and Casualty License, January 2023
- Illinois Real Estate License, April 2022
Timeline
Associate Account Manager- Commerical Lines
HUB International Limited
04.2024 - Current
Account Coordinator- Commercial Lines
HUB International Limited
08.2023 - 04.2024
Property Associate
Jones Lang Lasalle (JLL)
10.2022 - 03.2023
New Patient Coordinator
Polaris Spine & Neurosurgery Center
06.2019 - 11.2021
Bachelor of Science - Animal Science
University of Georgia
- Illinois Property and Casualty License, January 2023
- Illinois Real Estate License, April 2022
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