Alexandria Vasquez
Yucaipa,CA
Summary
Accomplished transportation and distribution management professional specializing in program management and strategic planning. Talent for transforming operations and increasing revenue. Enterprising Skycap with drive to work hard. Successfully engages with people from all walks of life and all types of personalities with relative ease. Fit with dedicated work ethic to serve passengers with luggage needs, wheelchairs and baggage assistance. Highly knowledgeable of local attractions, lodging, transportation options and airline schedules. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Routing Specialist
Unis Transportation
La Mirada, CA
05.2022 - Current
- Improved routing efficiency by analyzing and optimizing transportation routes.
- Developed contingency plans for unexpected traffic or weather conditions, maintaining efficient operations under challenging circumstances.
- Reduced delivery times with strategic route planning for multiple drivers.
- Maintained accurate records of routing data and driver performance metrics, supporting informed decision-making processes.
- Managed the implementation of new routing software platforms, resulting in a smoother workflow transition for the team.
- Conducted regular audits of routing software to ensure accuracy and compliance with company standards.
- Designed custom routes for special deliveries, ensuring timely arrival and top-notch service.
- Created detailed reports on route performance, identifying areas for improvement.
- Worked closely with sales representatives to develop accurate delivery time estimates for clients based on route analysis results.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Developed strong working relationships with external partners such as carriers and shipping companies to ensure efficient collaboration in the transportation process.
Shipping and Receiving Clerk / CSR
Team Work Packaging
San Bernardino, CA
07.2021 - 05.2022
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Reviewed order data to verify transactions and shipping dates.
- Analyzed data to prepare reports and identify process improvements.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Increased efficiency and team productivity by promoting operational best practices.
- Handled customer inquiries and suggestions courteously and professionally.
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Quality Control
Bradshaw International, Inc.
Rancho Cucamonga, CA
09.2020 - 06.2021
- Transported merchandise pallets to move in warehouse.
- Verified proper labeling and identification on all orders before shipment.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Picked and packed order items.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Worked with customers to pack items according to specific desires and requirements.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Pulled orders quickly to maintain demanding productivity goals.
- Recorded daily activities for inventory control.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Worked fast to meet assigned daily picking quotas.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Labeled products, rotated stock and fronted merchandise for appealing display
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Provided feedback to production team regarding product quality.
- Utilized quality control software to track and analyze product data.
- Examined products for imperfections and defects.
- Updated quality control records and reports.
Education
Pharmacy Tech - Pharmacy
Rialto Adult School
Rialto06.2021
High School Diploma -
Green Valley High School
Yucaipa, CA06.2019
Skills
- Update Databases
- International Shipments
- Performance Goals
- Package Shipment
- Warehouse Software Systems
- Work Assignments
- Barcode Labeling
- OSHA Standards
- Shipment Routing
- Optical Character Reading Software
Timeline
Routing Specialist
Unis Transportation
05.2022 - Current
Shipping and Receiving Clerk / CSR
Team Work Packaging
07.2021 - 05.2022
Quality Control
Bradshaw International, Inc.
09.2020 - 06.2021
Pharmacy Tech - Pharmacy
Rialto Adult School
High School Diploma -
Green Valley High School