Alexandria Velez
Staten Island,NY
Overview
10
10
years of professional experience
Work History
Regional Manager
Scrubs & Beyond
Staten Island, New York
08.2024 - Current
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Led regional operations for retail locations to enhance customer satisfaction.
- Implemented marketing strategies to promote seasonal products and drive sales.
- Developed training programs for staff to improve product knowledge and service.
Manager
Tom Ford Beauty
Menlo Park, NJ
05.2022 - 08.2024
- Led team to successfully execute product launches and promotional events, enhancing customer engagement.
- Regularly monitored staff performance metrics to identify areas needing improvement.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Executive Personal Stylist
Macy's
Staten Island, New York
06.2020 - 05.2022
- Engaged customers in conversation to identify needs and requirements effectively.
- Mentored junior staff on best practices in customer service and sales techniques.
- Managed vendor relationships to align services with company standards and goals.
- Organized and facilitated regular meetings with senior management teams.
Dual Store Manager
BCBGMAXAZRIA
Staten Island, New York
09.2016 - 06.2020
- Oversaw daily operations across multiple retail locations, optimizing workflows and resource allocation.
- Developed and trained team members, enhancing skills and boosting overall team performance.
- Cultivated customer relationships to enhance the overall shopping experience.
- Coordinated visual merchandising to align with brand standards and aesthetics.
Education
High School Diploma -
St. John Villa Academy
Staten Island, NY06-2005
Skills
- Sales strategy
- Retail marketing
- Sales analysis
- Performance evaluation
- Staff training
- Customer engagement
Timeline
Regional Manager
Scrubs & Beyond
08.2024 - Current
Manager
Tom Ford Beauty
05.2022 - 08.2024
Executive Personal Stylist
Macy's
06.2020 - 05.2022
Dual Store Manager
BCBGMAXAZRIA
09.2016 - 06.2020
High School Diploma -
St. John Villa Academy