Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Villaranda

Thornville

Summary

Dedicated and customer-focused professional with extensive experience in hospitality, customer service, and team leadership. Adept at handling fast-paced environments, assisting diverse clientele, and ensuring top-tier guest experiences. Passionate about travel, safety, and delivering exceptional service. Seeking to bring enthusiasm and strong interpersonal skills to Emirates Airline

Overview

7
7
years of professional experience

Work History

Sales Associate

Holt Renfrew
10.2022 - Current

● Provided positive first impressions to welcome existing, new and potential
customers.
● Emphasizing customer service, communication, and adaptability.
● Showcasing teamwork, problem-solving, and emergency response skills.
● Worked in a team-oriented, fast-paced environment, ensuring smooth daily
operations.
● Maintained a professional demeanor under pressure, ensuring a positive guest
experience.

Certified Trainer

Chipotle
02.2020 - 02.2023

● Delivered in-depth training on customer service, food safety, and operational
procedures to new employees.

● Maintained a welcoming atmosphere, ensuring high-quality service and guest
satisfaction.

● Assisted in resolving customer concerns, demonstrating excellent
problem-solving and communication skills.

● Adapted to a fast-paced, high-pressure environment while maintaining
professionalism.

Usher

Canada's Wonderland
04.2018 - 12.2020

● Quickly learned new skills and applied them to daily tasks, improving efficiency
and productivity.
● Demonstrated respect, friendliness and willingness to help wherever needed.
● Worked flexible hours; night, weekend, and holiday shifts.
● Performed duties in accordance with applicable standards, policies and
regulatory guidelines to promote a safe working environment.
● Maintained energy and enthusiasm in a fast-paced environment.

Education

Bachelor's Degree - Arts And Contemporary Studies

Ryerson University
Toronto, ON
06-2026

High School Diploma -

St. Elizabeth CHS
Thornhill
05-2020

Skills

  • Customer Service & Hospitality Excellence
  • Conflict Resolution & Problem-Solving
  • Emergency Response & Safety Awareness
  • Teamwork & Collaboration
  • Strong Communication & Interpersonal Skills
  • Adaptability in Fast-Paced Environments
  • Multitasking & Time Management
  • Cultural Sensitivity & Diversity Awareness

Timeline

Sales Associate

Holt Renfrew
10.2022 - Current

Certified Trainer

Chipotle
02.2020 - 02.2023

Usher

Canada's Wonderland
04.2018 - 12.2020

Bachelor's Degree - Arts And Contemporary Studies

Ryerson University

High School Diploma -

St. Elizabeth CHS
Alexandria Villaranda