Alexandria ROHR
ROCKVILLE,IN
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing documentation and maintaining files and records. Experience with various computer programs including Excel, Microsoft and MyCase. I was a Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and clients.
Overview
11
11
years of professional experience
Work History
TML Coordinator
Auditor Office
Rockville , IN
02.2024 - 11.2024
- Created and maintained accurate records of departmental activities, transient merchant licenses, personnel documents, and project timelines.
- Resolved customer complaints or answered customers' questions.
- Maintained calendars of upcoming events, meetings and deadlines.
- Collaborated with vendors to arrange licenses for services.
- Facilitated communication between different departments in order to resolve issues quickly.
- Researched and prepared reports required by management or governmental agencies.
Legal Assistant
JAMES A. BRUNER
MONTEZUMA, IN
10.2019 - 07.2023
- Reviewed and prepared legal documents, pleadings, orders, motions, briefs, continuances, memoranda of law, and discovery requests.
- Maintained client confidentiality in all matters.
- Assisted with document production.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Greeted clients upon arrival at office and provided assistance as needed.
- Updated databases with new information received from attorneys or clients.
- Processed incoming mail on a daily basis.
- Answered phones promptly while providing courteous customer service.
- Ensured that all paperwork was properly filed according to established procedures.
- Filed clients' legal documents in relevant courts for processing.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
Housekeeper
Econo Lodge Hotel
Rockville, IN
09.2013 - 01.2017
- Cleaning duties including but not limited to sweeping, mopping, dusting, vacuuming, changing linens.
- Replenished supplies as needed by the guests.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported any maintenance issues or damage to supervisors immediately.
Education
Associate of Applied Science - Criminal Justice
Harrison College
04.2018
Skills
- Honest
- Self-starter
- Professionalism
- Problem-solving aptitude
- Scheduling and calendar management
- Phone etiquette
- Reliability
- Documentation and control
- Recordkeeping
- Communication Skills
- Secretarial work
- Administrative Procedures
- Information Management
- Strong interpersonal skills
References
Available upon request.
Awardsandacknowledgements
- Honor roll student
- Received a full scholarship to Ball State University
- Wrote a winning speech for the Girl's State competition.
- Inducted into the National Honor Society.
- Salutatorian of Harrison College class of 2018
- Dean's list
- Perfect attendance,
Timeline
TML Coordinator
Auditor Office
02.2024 - 11.2024
Legal Assistant
JAMES A. BRUNER
10.2019 - 07.2023
Housekeeper
Econo Lodge Hotel
09.2013 - 01.2017
Associate of Applied Science - Criminal Justice
Harrison College
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