Alexandria Winter
Faribault ,MN
Summary
Proficient management figure, successful in handling day-to-day operations, employee and customer relations, and upholding food safety standards.
Focused on upholding high standards of customer service, with a smile.
Demonstrates a proficient ability to improve workflow and complete tasks in a timely manner.
Overview
7
7
years of professional experience
Work History
Assistant Food Service Manager
Hyvee Market Grill
Faribault, Minnesota
04.2025 - Current
- Implemented quality control measures for food preparation and presentation.
- Resolved customer inquiries and complaints related to food service.
- Monitored compliance with health regulations and safety standards in the workplace.
- Reviewed invoices from vendors for accuracy prior to payment processing.
- Assisted the Food Service Manager in training, scheduling, and supervising food service staff.
- Collaborated with other departments within the organization regarding food service needs.
- Assisted in planning and executing special events and catering services.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Service Manager
Hy-Vee Grocery Store
Faribault, MN
06.2024 - 04.2025
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Motivated and supported employees to maintain low turnover.
- Pitched in to complete various duties during peak periods or employee absences.
Supervisor
A&W® Restaurants
Faribault, Minnesota
08.2018 - 06.2024
- Supervised daily operations to ensure smooth workflow in a fast-paced restaurant environment.
- Implemented quality control measures to uphold A&W's standard of food excellence.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Faribault High School
Faribault, MN06-2020
Skills
- Food safety
- Event planning
- Customer satisfaction
- Problem solving
- Effective communication
- Training and development
- Point of sale systems
- Kitchen operations management
- Front of house management
- Conflict resolution
- Staff management
- Coaching and mentoring
- Team leadership
Timeline
Assistant Food Service Manager
Hyvee Market Grill
04.2025 - Current
Service Manager
Hy-Vee Grocery Store
06.2024 - 04.2025
Supervisor
A&W® Restaurants
08.2018 - 06.2024
High School Diploma -
Faribault High School
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