Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Established strategic partnerships with external organizations, expanding program reach and impact.
Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
OPERATIONS MANAGER
American Ambulance Service Inc.
03.2023 - 07.2025
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Analyzed and reported on key performance metrics to senior management.
Facilitated smooth collaboration between departments through clear communication channels.
PARAMEDIC
American Ambulance Services Inc.
08.2019 - 07.2025
Responsible for advanced life support pre-hospital including, IVs, infusions, medications, ECG interpretation, cardioversion, defibrillation, intubation and ventilator management
Operating ambulances, intercept vehicles, and radios
Providing patient care turnover to nurses and physician
Documenting a patient care report that is thorough and accurate
EMT-BASIC
American Ambulance Service Inc.
12.2015 - 08.2019
Providing BLS level care in the pre-hospital setting including bleeding control, oxygen therapy, CPR, and some medications administration
Operating ambulances and radios to and from emergencies and interfacility transfers
Providing turnover to nurses about patient assessment, vitals, and treatments
Documenting a patient care report detailing assessments and treatments
PARAPROFESSIONAL AIDE
Norwich Family Resource Center
01.2014 - 10.2016
Responsible for the safety and well being of young children within the classroom
Assisting providing education within the curriculum by the lead teacher
Management several children at some, some with special needs
Providing a report to parents at pick up of their child's day
CARPENTER APPRENTICE
Meehan Realty
10.2013 - 07.2014
Assisting lead carpenter with demolition, framing, drywall, hardwood flooring, installation of windows and doors, concrete work
Organize drop off of materials and supplies
Maintenance of tools
CARPENTER APPRENTICE
A Beautiful LLC.
05.2013 - 08.2013
Responsible for installation of decks, doors, and windows, framing, roofing, siding, cabinetry
Responsible for maintenance of tools and supplies, as well as clean up
CARPENTER APPRENTICE
A&W Carpentry LLC.
07.2012 - 03.2013
Responsible for assisting with hardwood floors, doors, windows, decks, framing, drywall, painting, tile, trim work
Responsible for maintenance of tools and supplies
Providing clean up after jobs within customer's homes
Education
Licensure in Paramedicine -
American Professional Educational Services
Norwich, CT
11.2015
Certification in EMT - undefined
American Professional Educational Services
Norwich, CT
05.2014
Associate in Science (A.S.) - Construction Management
Three Rivers Community College
Norwich, CT
05.2013
Skills
Program management
Office administration
Proactive mindset
Strategic planning
Critical thinking
Decision-making
Policy and procedure improvements
Certification
Paramedic
CPR
PALS
Fundamentals of Critical Care
ACLS
Timeline
Precepting Program Coordinator
American Ambulance Service
12.2023 - 07.2025
OPERATIONS MANAGER
American Ambulance Service Inc.
03.2023 - 07.2025
PARAMEDIC
American Ambulance Services Inc.
08.2019 - 07.2025
EMT-BASIC
American Ambulance Service Inc.
12.2015 - 08.2019
PARAPROFESSIONAL AIDE
Norwich Family Resource Center
01.2014 - 10.2016
CARPENTER APPRENTICE
Meehan Realty
10.2013 - 07.2014
CARPENTER APPRENTICE
A Beautiful LLC.
05.2013 - 08.2013
CARPENTER APPRENTICE
A&W Carpentry LLC.
07.2012 - 03.2013
Certification in EMT - undefined
American Professional Educational Services
Associate in Science (A.S.) - Construction Management