Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Alexandro Figueroa

Alexandro Figueroa

Louisville,KY

Summary

I am great worker especially when it come to a awesome and trust worthy company I guarantee to u that I will show u that I am more qualified for the job I am will show up 100% work ready and confident for the job upon that day and the next believe it I hope whatever company I come thru that I will build trust and feel confident to rely on me

Overview

5
5
years of professional experience

Work History

Delivery Associate

Amazon
11.2022 - 05.2024
  • Enhanced delivery efficiency by optimizing route planning and time management.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
  • Maintained accurate records of all completed deliveries, ensuring proper documentation for billing purposes.
  • Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Verified accuracy of all deliveries against order forms.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Picker & Packer

Fanatics
05.2023 - 12.2023
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
  • Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
  • Assisted in reducing stock discrepancies through regular cycle counts, meticulous record-keeping, and prompt reporting of variances.
  • Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
  • Improved team morale by consistently displaying a positive attitude and willingness to assist coworkers in completing tasks as needed.
  • Kept work areas neat, clean and free from debris.
  • Picked and packed order items.

Warehouse Worker

GE
06.2022 - 09.2022
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Package Handler

UPS
08.2021 - 12.2021
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
  • Achieved faster turnaround times for deliveries through diligent attention to detail during packaging processes.
  • Elevated workplace safety awareness through ongoing training, reducing incidents of injury on the job.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Stocking Associates

Walamart
02.2019 - 11.2019
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Streamlined stocking process for increased efficiency, following company guidelines and procedures.
  • Maximized sales floor appeal with timely merchandise replenishment and presentation.
  • Improved customer satisfaction by assisting shoppers in locating desired products quickly.
  • Reduced stock discrepancies through diligent monitoring of inventory levels and conducting regular audits.
  • Assisted in training new Stocking Associates, sharing best practices and relevant experience.
  • Expedited the unloading process from delivery trucks, minimizing delays in product availability on the sales floor.
  • Promoted a positive shopping environment through friendly interactions with customers and providing efficient assistance when needed.
  • Participated in regular team meetings to discuss performance metrics, operational improvements, and upcoming initiatives or promotions.
  • Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
  • Utilized technology tools such as handheld scanners for efficient inventory management throughout the entire stocking process.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Interacted with guests in friendly and knowledgeable way.

Education

Political Science

Fern Creek
5606 Bardstown Rd
05.2020

Skills

  • Route Planning
  • Loading and Unloading
  • Package Handling
  • Deadline Adherence
  • Problem Solving
  • Order Picking and Processing
  • Shipping and Packaging
  • Stocking and Inventory
  • Valid Driver's License
  • Positive Attitude
  • Handheld Scanning Devices
  • Attention to Confidentiality
  • Excellent Driving Skills
  • Business Processes and Procedures

Languages

Spanish
Professional Working

Timeline

Picker & Packer

Fanatics
05.2023 - 12.2023

Delivery Associate

Amazon
11.2022 - 05.2024

Warehouse Worker

GE
06.2022 - 09.2022

Package Handler

UPS
08.2021 - 12.2021

Stocking Associates

Walamart
02.2019 - 11.2019

Political Science

Fern Creek

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Alexandro Figueroa