Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Job Applied For - Position
References
Personal Information
Job Applied For - Position
References
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Alexandru Negutescu

Alexandru Negutescu

Busteni,Romania

Summary

Positive demeanor enhances communication with team members. Punctual and proactive problem-solver with adaptability to diverse cultures. Proven leadership in motivating a multicultural workforce while upholding professionalism. Organized and self-motivated, adept at managing multiple tasks and resolving issues efficiently under pressure.

Overview

21
21
years of professional experience

Work History

BAR MANAGER

SILVERSEA CRUISES (RCCL Group)
06.2022 - Current
  • Company Overview: Ships: SILVER SPIRIT, SILVER MUSE, SILVER NOVA (New vessel opening), SILVER RAY (New vessel opening). Type of business or sector: F&B.
  • Overall responsibility for providing courteous, professional and personalized beverage service in all beverage and dining outlets.
  • Actively promotes the sale of the Company’s premium spirits and wines as well as cigars.
  • Organizes Bar activities such as Martini tasting, cocktail mix competition, etc. for guests.
  • Seeks and suggests ways of maximizing beverage revenues and minimizing costs.
  • Overall responsibility of the beverage service during private cocktail parties and special events, i. e. Captain’s Welcome and Farewell Cocktail, Venetian Society Party, Virtuoso Party, culinary events, ship’s visits and sales functions, etc.
  • Ensures that bar stock levels are maintained in all beverage outlets.
  • Responsible for all beverage stocks, including premium spirits.
  • Liaises with Hotel Stores Manager with regards to the ordering of durables and beverage for the bar department.
  • Accountable for controlling the bar team overtime and working hours, making the best use of manpower by managing the hours worked by each crew member and monitoring the financial impact on the business, ensuring that each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant documentation and finding alternative solutions in case of an anticipated increase in overtime, in order to fully comply with Silversea policy and procedures at all times. Record keeping as standard.
  • Prepares and submits cruise reports with regards to the beverage operation and challenges.
  • Visits and constantly walks all bar outlets at peak hours to verify their smooth running, acting on and following up on any issues found to ensure standards are not affected.
  • Practices good administrative housekeeping for all employee records (i.e. assessments, training attendance sheets, test results, verbal counsels).
  • Organizes and leads training sessions for all bar team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.
  • Oversees all administrative aspects of the department.
  • Maintains a consistent and fair corrective action system.
  • Follows Company product and service standards and procedures.
  • Adheres to Public Health and Company cleaning and maintenance standards and ensure that the bar team is properly trained on Public Health standards.
  • Executes strict Public Health practices in all aspects of the position.
  • Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities.
  • Provides information and consultancy during inspections.
  • Ensures that the Integrated Pest.
  • Coordinates guest’s special orders and requests. Ensuring that all requirements are met and the needs of the guest are observed in the delivery of the highest possible service.
  • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guest’s satisfaction. Proactively demonstrating sincerity and hospitality in all guest interactions.
  • Regularly monitors customer satisfaction and ensures personal responsibility and accountability. Reviews all mid cruise and end of cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise-by-cruise basis by guest rating scores.
  • Provides on-floor coordination of the guest experience in beverage areas.
  • Inducts, trains, coaches, and leads crew to deliver consistently superior levels of performance.
  • Trains and motivates bar team to up sell and generate revenue.
  • Organizes and ensures the set-up of the pool area for daily operation and for themed and special events.
  • Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs.
  • Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and accountable for meeting Public Health requirements.
  • Ships: SILVER SPIRIT, SILVER MUSE, SILVER NOVA (New vessel opening), SILVER RAY (New vessel opening). Type of business or sector: F&B.

Head Bartender

Oceania (Apollo Group)
12.2016 - 01.2022
  • Company Overview: Ships: Nautica, Regatta, Marina. Type of business or sector: F&B.
  • Responsible for on-the-job day-to-day training of ship’s Bar Staff covering all aspects of beverage service and make sure that all beverage team members perform up to the standards of service set by the cruise line.
  • Works directly with the subordinate bar personnel and would assist both bartenders and bar servers/ waiters in various bars and beverage outlets throughout the cruise ship during peak hours.
  • Monitors work assignments, side jobs and days off for assigned bar staff.
  • Ensures that subordinate bar staff are well groomed and in proper uniform when reporting for duty.
  • Makes sure that all costs are minimized.
  • Ensures that the highest quality of spirits, beer and non-alcoholic beverages are offered to passengers all the time.
  • Ships: Nautica, Regatta, Marina. Type of business or sector: F&B.

Bar Manager

Scylla AG Cruise Ship
03.2016 - 03.2016
  • Company Overview: Type of business or sector: F&B.
  • Responsible for the Main lounge, Lido Bar, Bistro or Arthur’s as well as service on the sundeck and the beverage storage according to Scylla/Edelweiss gastro standards.
  • Responsible for the professional serving and presentation of the entire F&B offer on board according to Scylla/Edelweiss gastro standards.
  • Responsible for guest satisfaction and the corresponding ratings.
  • Responsible for cleanliness, order and compliance with the Scylla/Edelweiss gastro hygienic concept according to HACCP in the bar area as well as regular general cleaning.
  • Responsible for dealing carefully with foodstuffs, equipment, machines and cleaning agents.
  • Help create and implement F&B activities and events on board.
  • Responsible for check-in and check-out of the bar crew according to the working schedule.
  • Final responsibility for the separation of waste in the bar areas.
  • Active assistance in the restaurant as well as on the sundeck.
  • Preparation of inventories and orders for the restaurant and bar.
  • Acceptance and control of goods delivered for the bar as well as correct storage.
  • Responsible for team-building and team spirit in the bar (role model function).
  • Fair and equal treatment towards all crew.
  • Managing, training and coaching the bar and restaurant crew.
  • Daily team briefing as well as working in of new crew.
  • Support and coaching for so-called 'Aufsteiger' (crewmembers on their way to management positions), in consultation with the Hotel Manager and Corporate Hotel Manager.
  • Responsible for the manner and appearance of the bar crew, including dress code during spare time on board.
  • Responsible for the compliance with safety guidelines in the entire bar area.
  • Interdepartmental and networked thinking and action.
  • Honest and open communication with the Hotel Manager, Corporate Hotel Manager and Operation Manager.
  • Competent human relations and cooperation with the cruise director as well as the navigation crew.
  • Professional and friendly guest service according to Scylla/Edelweissgastro standard.
  • Assistance with the welcome of guests on the day of embarkation.
  • Participation in the crew show.
  • Assistance with the loading of goods and suitcases.
  • Keep crew mess and your own crew cabin clean.
  • Thorough execution of the safety role on board.
  • Type of business or sector: F&B.

LEAD BARTENDER, SENIOR BARTENDER, BARTENDER

Royal Caribbean International
02.2011 - 08.2015
  • Company Overview: Ships: Explorer of The Seas, Navigator Of The Sea. Type of business or sector: F&B.
  • Drinks preparation and seller.
  • As lead bartenders or bar managers, must make sure the bar operation runs efficiently.
  • They keep a watch on inventory, manage other bartenders and deal with problem customers.
  • Many also develop special drink recipes.
  • Mixing and serving alcoholic beverages to customers.
  • Creating beverage lists, menus and drink promotions.
  • Following all safety and sanitation policies when handling food and beverages.
  • Checking a customer’s identification to confirm that they are legally able to consume alcohol.
  • Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated.
  • Engaging the guests in conversation.
  • Upselling food and beverages to guests.
  • Preparing cocktails and other drinks.
  • Welcoming, acknowledging and greeting guests who come to the bar.
  • Taking food and beverage orders from guests.
  • Maintaining appropriate stock levels for the bar.
  • Taking money from customers and process all card payments.
  • Moving, lifting, carrying, pushing and pulling stock, chairs and tables around.
  • Communicating with guests and making them feel appreciated.
  • Ensuring that customers receive an efficient and prompt service.
  • Maintaining the cleanliness of the bar area, as well as bar glasses and utensils.
  • Restocking the bar when necessary.
  • Ships: Explorer of The Seas, Navigator Of The Sea. Type of business or sector: F&B.

Bartender

MSC – Ships Cruises Orchestra
05.2010 - 11.2010
  • Company Overview: Type of business or sector: F&B.
  • Drinks preparation and seller.
  • Type of business or sector: F&B.

Bartender

Mediterranean Shipping Splendida
07.2008 - 04.2009
  • Company Overview: Type of business or sector: F&B.
  • Drinks preparation and seller.
  • Type of business or sector: F&B.

Bartender

Mediterranean Shipping Armonia
08.2006 - 07.2007
  • Company Overview: Type of business or sector: F&B.
  • Drinks preparation and seller.
  • Type of business or sector: F&B.

Bartender

Mediterranean Shipping Armonia
08.2005 - 07.2006
  • Company Overview: Type of business or sector: F&B.
  • Drinks preparation and seller.
  • Type of business or sector: F&B.

Bartender

Mediterranean Shipping Armonia
08.2004 - 07.2005
  • Company Overview: Type of business or sector: F&B.
  • Drinks preparation and seller.
  • Type of business or sector: F&B.

Bartender

Festival cruises - European Star
08.2004 - 07.2005
  • Company Overview: Type of business or sector: F&B.
  • Drinks preparation and seller.
  • Type of business or sector: F&B.

Education

Hyperion University
Bucharest
03-2004

Foreign languages - Foreign languages

Ion Kalinderu High School
Busteni
06.2000

Skills

  • Fidelio and Micros
  • Corel and Photoshop
  • Microsoft Office Suite
  • Internet proficiency
  • Team collaboration
  • Problem analysis
  • Attention to detail
  • Conflict resolution
  • Team management experience
  • Leadership skills

Timeline

BAR MANAGER

SILVERSEA CRUISES (RCCL Group)
06.2022 - Current

Head Bartender

Oceania (Apollo Group)
12.2016 - 01.2022

Bar Manager

Scylla AG Cruise Ship
03.2016 - 03.2016

LEAD BARTENDER, SENIOR BARTENDER, BARTENDER

Royal Caribbean International
02.2011 - 08.2015

Bartender

MSC – Ships Cruises Orchestra
05.2010 - 11.2010

Bartender

Mediterranean Shipping Splendida
07.2008 - 04.2009

Bartender

Mediterranean Shipping Armonia
08.2006 - 07.2007

Bartender

Mediterranean Shipping Armonia
08.2005 - 07.2006

Bartender

Mediterranean Shipping Armonia
08.2004 - 07.2005

Bartender

Festival cruises - European Star
08.2004 - 07.2005

Hyperion University

Foreign languages - Foreign languages

Ion Kalinderu High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Job Applied For - Position

F&B, Bar Manager

References

References available upon request.

Personal Information

  • Date of Birth: 03/09/81
  • Gender: M
  • Nationality: Romanian

Job Applied For - Position

F&B, Bar Manager

References

References available upon request.

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