Alexandry Pena
Caledonia,MI
Summary
Results-driven professional with extensive experience in leading production line operations, optimizing workflow, and ensuring quality assurance. Highly organized individual with expertise in inventory management, equipment maintenance, and cross-functional leadership. Bilingual in English and Spanish with strong problem-solving skills and a commitment to operational excellence and continuous improvement.
Overview
11
11
years of professional experience
Work History
Husco Department Unit Lead
Swoboda Inc.
07.2024 - Current
- Managed production lines 4+ with a focus on quality assurance and continuous improvement, including the development of standardized work documents
- Conducted inspections and enforced quality control protocols to ensure compliance with standards
- Managed payroll, team scheduling, and covered operational gaps to maintain productivity
- Led equipment maintenance, teardown, and troubleshooting to minimize downtime
- Oversaw inventory management, shipping, and receiving processes to ensure accuracy and timely delivery
- Collaborated with cross-functional teams to drive process improvements and enhance efficiency
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Front Line Leader II
Amway
10.2020 - 07.2024
- Oversaw daily operations and coordinated with team of 20+ to meet production targets and quality standards
- Implemented training programs for new employees, focusing on best practices and safety compliance
- Monitored production efficiency and worked with cross-functional teams to resolve issues promptly
- Enhanced team collaboration through cross-training and skills development initiatives
- Maintained clear communication with upper management, reporting successes and challenges
- Controlled costs to keep business operating within budget and increase profits.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Warehouse Manager/ Technician III/Clerical
Amway.Inc
03.2014 - 10.2020
- Cross-trained in warehouse, blending, packaging, and clerical tasks to support various operations
- Created and maintained Standard Operating Procedures (SOPs) for process improvements
- Led cycle counts and managed inventory levels to ensure accuracy
- Certified Forklift Trainer with a strong safety record, managed annual recertification for technicians, Trained over 30+ Employees across campus departments
- Utilized software tools (Excel, JDE, DSI mobile) for data analysis and inventory management
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Directed financial operations for building to maintain optimal budget targets.
- Coached entire building staff to promote optimal team dynamics while encouraging positive working environment.
- Performed regular inspections of facility and documented all inspection information in reports.
- Managed operations, maintenance and improvement of properties.
- Planned and scheduled general maintenance, major repairs and remodeling projects.
Education
Associates - General Studies
Grand Rapids Community College
Grand Rapids, MI06.2024
High School Diploma - undefined
Banana Kelly High School
New York, NY01.2001
Skills
- Production Management
- Process Improvement
- Quality Assurance
- Inspection Protocols
- Equipment Maintenance
- Inventory Management
- Warehouse Operations
- Cross-Functional Team Leadership
- SOP Development
- Customer Service
- Training Development
- Facility operations
- Equipment operations
- Contractor management
Timeline
Husco Department Unit Lead
Swoboda Inc.
07.2024 - Current
Front Line Leader II
Amway
10.2020 - 07.2024
Warehouse Manager/ Technician III/Clerical
Amway.Inc
03.2014 - 10.2020
High School Diploma - undefined
Banana Kelly High School
Associates - General Studies
Grand Rapids Community College
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